diff --git a/src/pages/GetAssistancePage.tsx b/src/pages/GetAssistancePage.tsx
index 3d2aac1f7870b..ac623bcc0115c 100644
--- a/src/pages/GetAssistancePage.tsx
+++ b/src/pages/GetAssistancePage.tsx
@@ -13,6 +13,7 @@ import Section from '@components/Section';
 import Text from '@components/Text';
 import useLocalize from '@hooks/useLocalize';
 import useThemeStyles from '@hooks/useThemeStyles';
+import useWindowDimensions from '@hooks/useWindowDimensions';
 import Navigation from '@libs/Navigation/Navigation';
 import type {SettingsNavigatorParamList} from '@libs/Navigation/types';
 import * as Link from '@userActions/Link';
@@ -34,10 +35,11 @@ function GetAssistancePage({route, account}: GetAssistancePageProps) {
     const styles = useThemeStyles();
     const {translate} = useLocalize();
     const navigateBackTo = route?.params.backTo || ROUTES.SETTINGS_CONTACT_METHODS.getRoute();
+    const {isLargeScreenWidth} = useWindowDimensions();
     const menuItems: MenuItemWithLink[] = [
         {
             title: translate('getAssistancePage.chatWithConcierge'),
-            onPress: () => Report.navigateToConciergeChat(true),
+            onPress: () => Report.navigateToConciergeChat(isLargeScreenWidth),
             icon: Expensicons.ChatBubble,
             shouldShowRightIcon: true,
             wrapperStyle: [styles.cardMenuItem],