From 980c98be22d180a4e2ee343596114cebfae5ed4d Mon Sep 17 00:00:00 2001 From: Michael Wardrop Date: Thu, 5 Dec 2024 13:35:57 -0500 Subject: [PATCH 1/2] Update Expensify-Card-Reconciliation.md Added an FAQ! GH here: https://github.com/Expensify/Expensify/issues/441282 --- .../expensify-card/Expensify-Card-Reconciliation.md | 6 +++++- 1 file changed, 5 insertions(+), 1 deletion(-) diff --git a/docs/articles/expensify-classic/expensify-card/Expensify-Card-Reconciliation.md b/docs/articles/expensify-classic/expensify-card/Expensify-Card-Reconciliation.md index 81eae56fa7745..8bad249aad2f8 100644 --- a/docs/articles/expensify-classic/expensify-card/Expensify-Card-Reconciliation.md +++ b/docs/articles/expensify-classic/expensify-card/Expensify-Card-Reconciliation.md @@ -101,7 +101,11 @@ If the Expensify report shows an amount that is significantly different to your - Double check that the expenses posted to the GL are within the correct month. Filter out these expenses to see if they now match those in the CSV report. - Use the process outlined above to export a report of all the transactions from your Clearing (for Daily Settlement) or Liability (for monthly settlement) account, then create a pivot table to group the transactions into expenses and settlements. - Run the settlements report in the “settlements” view of the Reconciliation Dashboard to confirm that the numbers match. - - Compare “Approved” activity to your posted activity within your accounting system to confirm the numbers match. + - Compare “Approved” activity to your posted activity within your accounting system to confirm the numbers match. + +**What if Auto-Reconciliation is disabled for my company’s Expensify Cards?** + +If Auto-Reconciliation is disabled for your company’s Expensify Cards, a Domain Admin can set an export account for individual cards via Settings > Domains > Domain Name > Company Cards > Edit Exports. {% include faq-end.md %} From 85be06217a4cf3f77f1677585ba39ce4d558858f Mon Sep 17 00:00:00 2001 From: Michael Wardrop Date: Thu, 5 Dec 2024 13:58:20 -0500 Subject: [PATCH 2/2] Update Expensify-Card-Reconciliation.md Improving markdown style in the FAQ to add ## headers instead of just bolding the question --- .../expensify-card/Expensify-Card-Reconciliation.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/docs/articles/expensify-classic/expensify-card/Expensify-Card-Reconciliation.md b/docs/articles/expensify-classic/expensify-card/Expensify-Card-Reconciliation.md index 8bad249aad2f8..82156470a8257 100644 --- a/docs/articles/expensify-classic/expensify-card/Expensify-Card-Reconciliation.md +++ b/docs/articles/expensify-classic/expensify-card/Expensify-Card-Reconciliation.md @@ -95,7 +95,7 @@ The sum of the expenses should equal the balance in your Expensify Clearing or L {% include faq-begin.md %} -**Why is the amount in my Expensify report so different from the amount in my accounting system?** +## Why is the amount in my Expensify report so different from the amount in my accounting system? If the Expensify report shows an amount that is significantly different to your accounting system, there are a few ways to identify the issues: - Double check that the expenses posted to the GL are within the correct month. Filter out these expenses to see if they now match those in the CSV report. @@ -103,7 +103,7 @@ If the Expensify report shows an amount that is significantly different to your - Run the settlements report in the “settlements” view of the Reconciliation Dashboard to confirm that the numbers match. - Compare “Approved” activity to your posted activity within your accounting system to confirm the numbers match. -**What if Auto-Reconciliation is disabled for my company’s Expensify Cards?** +## What if Auto-Reconciliation is disabled for my company’s Expensify Cards? If Auto-Reconciliation is disabled for your company’s Expensify Cards, a Domain Admin can set an export account for individual cards via Settings > Domains > Domain Name > Company Cards > Edit Exports.