diff --git a/src/libs/PersonalDetailsUtils.ts b/src/libs/PersonalDetailsUtils.ts
index b4c058f981104..45cf0f998a2c7 100644
--- a/src/libs/PersonalDetailsUtils.ts
+++ b/src/libs/PersonalDetailsUtils.ts
@@ -153,7 +153,7 @@ function getPersonalDetailByEmail(email: string): PersonalDetails | undefined {
  */
 function getAccountIDsByLogins(logins: string[]): number[] {
     return logins.reduce<number[]>((foundAccountIDs, login) => {
-        const currentDetail = emailToPersonalDetailsCache[login?.toLowerCase()];
+        const currentDetail = getPersonalDetailByEmail(login);
         if (!currentDetail) {
             // generate an account ID because in this case the detail is probably new, so we don't have a real accountID yet
             foundAccountIDs.push(generateAccountID(login));