From dce39acdf30139264be7629ac4cd0710c4e31677 Mon Sep 17 00:00:00 2001 From: Matt Allen Date: Fri, 13 Mar 2026 12:37:18 -0700 Subject: [PATCH] Update PAYMENT_VIA_EXPENSIFY.md Coming form here https://expensify.slack.com/archives/C090U774ZH7/p1773288092633249?thread_ts=1773277522.369679&cid=C090U774ZH7 --- contributingGuides/PAYMENT_VIA_EXPENSIFY.md | 21 ++++----------------- 1 file changed, 4 insertions(+), 17 deletions(-) diff --git a/contributingGuides/PAYMENT_VIA_EXPENSIFY.md b/contributingGuides/PAYMENT_VIA_EXPENSIFY.md index 59426b5d1a497..eeefc24395dc2 100644 --- a/contributingGuides/PAYMENT_VIA_EXPENSIFY.md +++ b/contributingGuides/PAYMENT_VIA_EXPENSIFY.md @@ -11,27 +11,14 @@ Contributors are eligible to be paid via Expensify 18 months after they were ass After approval it can take between 1 business day and a week, depending on the country and service you use. ## For issues with deposits -If you're having an issue with the deposit, ie. a report gets _stuck_ in a state like Approved, start a chat with Concierge. Ask them to create a Github issue using [this template](https://github.com/Expensify/Expensify/issues/new?template=MISSING_REIMBURSEMENT_TEMPLATE.md). Provide as many details below as possible +If you're having an issue with the deposit, ie. a report gets _stuck_ in a state like Approved, start a chat with Concierge to ask for help. Provide as many details below as possible -### Please provide the following details: > - Report ID: > - Reimbursement ID: > - Amount of reimbursement: > - Date reimbursement was initiated: > - Date reimbursement was expected: > - Last 4-digits of the deposit account: -> -> ### Is the missing reimbursement international (CAD > CAD, USD > GBP, etc.) or domestic? -> -> ### If this is an international reimbursement, please provide the following details -> - Location of reimbursement account (AUD, CAD, GBP, EUR, USD) -> - Location/currency of deposit account -> -> ### Have you received reimbursements to the connected deposit account successfully in the past? -> - Yes or No -> -> ### Please select which option best describes the scenario: -> - The recipient connected a deposit account that was closed -> - The recipient entered the bank details incorrectly when connecting their deposit account -> - The recipient entered the correct bank details, but the reimbursement is still missing -> - Something else (please describe below) +> - Location of reimbursement account +> - Have you received reimbursements to the connected deposit account successfully in the past? +