diff --git a/resources/jscomposition/cases/casesDetail/config/columns.js b/resources/jscomposition/cases/casesDetail/config/columns.js
index d810a10999..b6f37f7c9f 100644
--- a/resources/jscomposition/cases/casesDetail/config/columns.js
+++ b/resources/jscomposition/cases/casesDetail/config/columns.js
@@ -57,7 +57,9 @@ const assignedColumn = () => ({
       click: (row, column, columns) => {
         window.document.location = `/profile/${row.user?.id}`;
       },
-      formatter: (row, column, columns) => row.user?.fullname,
+      formatter: (row, column, columns) => {
+        return row.user ? row.user.fullname : 'Self Service';
+      },
       initials: (row, column, columns) => row.user?.fullname[0],
       src: (row, column, columns) => row.user?.avatar,
     },