diff --git a/src/definition/accessors/ILivechatCreator.ts b/src/definition/accessors/ILivechatCreator.ts
index def2a9857..8524ba251 100644
--- a/src/definition/accessors/ILivechatCreator.ts
+++ b/src/definition/accessors/ILivechatCreator.ts
@@ -16,13 +16,22 @@ export interface ILivechatCreator {
      * @param agent The agent responsible for the room
      */
     createRoom(visitor: IVisitor, agent: IUser, extraParams?: IExtraRoomParams): Promise<ILivechatRoom>;
+
     /**
+     * @deprecated Use `createAndReturnVisitor` instead.
      * Creates a Livechat visitor
      *
      * @param visitor Data of the visitor to be created
      */
     createVisitor(visitor: IVisitor): Promise<string>;
 
+    /**
+     * Creates a Livechat visitor
+     *
+     * @param visitor Data of the visitor to be created
+     */
+    createAndReturnVisitor(visitor: IVisitor): Promise<IVisitor | undefined>;
+
     /**
      * Creates a token to be used when
      * creating a new livechat visitor
diff --git a/src/server/accessors/LivechatCreator.ts b/src/server/accessors/LivechatCreator.ts
index 937827cd8..8cd527159 100644
--- a/src/server/accessors/LivechatCreator.ts
+++ b/src/server/accessors/LivechatCreator.ts
@@ -12,10 +12,17 @@ export class LivechatCreator implements ILivechatCreator {
         return this.bridges.getLivechatBridge().doCreateRoom(visitor, agent, this.appId, extraParams);
     }
 
+    /**
+     * @deprecated Use `createAndReturnVisitor` instead.
+     */
     public createVisitor(visitor: IVisitor): Promise<string> {
         return this.bridges.getLivechatBridge().doCreateVisitor(visitor, this.appId);
     }
 
+    public createAndReturnVisitor(visitor: IVisitor): Promise<IVisitor | undefined> {
+        return this.bridges.getLivechatBridge().doCreateAndReturnVisitor(visitor, this.appId);
+    }
+
     public createToken(): string {
         return Math.random().toString(36).substring(2, 15) + Math.random().toString(36).substring(2, 15);
     }
diff --git a/src/server/bridges/LivechatBridge.ts b/src/server/bridges/LivechatBridge.ts
index ea9e50f1b..9fc830767 100644
--- a/src/server/bridges/LivechatBridge.ts
+++ b/src/server/bridges/LivechatBridge.ts
@@ -50,12 +50,21 @@ export abstract class LivechatBridge extends BaseBridge {
         }
     }
 
+    /**
+     * @deprecated please use the `doCreateAndReturnVisitor` method instead.
+     */
     public async doCreateVisitor(visitor: IVisitor, appId: string): Promise<string> {
         if (this.hasWritePermission(appId, 'livechat-visitor')) {
             return this.createVisitor(visitor, appId);
         }
     }
 
+    public async doCreateAndReturnVisitor(visitor: IVisitor, appId: string): Promise<IVisitor | undefined> {
+        if (this.hasWritePermission(appId, 'livechat-visitor')) {
+            return this.createAndReturnVisitor(visitor, appId);
+        }
+    }
+
     public async doFindVisitors(query: object, appId: string): Promise<Array<IVisitor>> {
         if (this.hasReadPermission(appId, 'livechat-visitor')) {
             return this.findVisitors(query, appId);
@@ -160,8 +169,14 @@ export abstract class LivechatBridge extends BaseBridge {
 
     protected abstract updateMessage(message: ILivechatMessage, appId: string): Promise<void>;
 
+    /**
+     * @deprecated please use `createAndReturnVisitor` instead.
+     * It returns the created record rather than the ID.
+     */
     protected abstract createVisitor(visitor: IVisitor, appId: string): Promise<string>;
 
+    protected abstract createAndReturnVisitor(visitor: IVisitor, appId: string): Promise<IVisitor | undefined>;
+
     /**
      * @deprecated This method does not adhere to the conversion practices applied
      * elsewhere in the Apps-Engine and will be removed in the next major version.
diff --git a/tests/test-data/bridges/livechatBridge.ts b/tests/test-data/bridges/livechatBridge.ts
index 83eb45e13..27a884ea5 100644
--- a/tests/test-data/bridges/livechatBridge.ts
+++ b/tests/test-data/bridges/livechatBridge.ts
@@ -33,6 +33,10 @@ export class TestLivechatBridge extends LivechatBridge {
         throw new Error('Method not implemented');
     }
 
+    public createAndReturnVisitor(visitor: IVisitor, appId: string): Promise<IVisitor | undefined> {
+        throw new Error('Method not implemented');
+    }
+
     public transferVisitor(visitor: IVisitor, transferData: ILivechatTransferData, appId: string): Promise<boolean> {
         throw new Error('Method not implemented');
     }