diff --git a/app/livechat/server/config.ts b/app/livechat/server/config.ts
index d8b2d124c15aa..0d37ad8bf9dde 100644
--- a/app/livechat/server/config.ts
+++ b/app/livechat/server/config.ts
@@ -619,6 +619,7 @@ Meteor.startup(function() {
 			],
 			i18nDescription: 'Feature_depends_on_selected_call_provider_to_be_enabled_from_administration_settings',
 			i18nLabel: 'Call_provider',
+			alert: 'The WebRTC provider is currently in alpha!<br/>We recommend using Firefox Browser for this feature since there are some known bugs within other browsers that still need to be fixed.<br/>Please report bugs to github.com/RocketChat/Rocket.Chat/issues',
 			enableQuery: omnichannelEnabledQuery,
 		});
 	});
diff --git a/packages/rocketchat-i18n/i18n/en.i18n.json b/packages/rocketchat-i18n/i18n/en.i18n.json
index 7e4aa128245d2..7415bdc285c73 100644
--- a/packages/rocketchat-i18n/i18n/en.i18n.json
+++ b/packages/rocketchat-i18n/i18n/en.i18n.json
@@ -1847,7 +1847,7 @@
   "Favorite": "Favorite",
   "Favorite_Rooms": "Enable Favorite Rooms",
   "Favorites": "Favorites",
-  "Feature_depends_on_selected_call_provider_to_be_enabled_from_administration_settings": "This feature depends on the above selected call provider to be enabled from the administration settings.",
+  "Feature_depends_on_selected_call_provider_to_be_enabled_from_administration_settings": "This feature depends on the above selected call provider to be enabled from the administration settings.<br/>For **Jitsi**, please make sure you have Jitsi Enabled under Admin -> Video Conference -> Jitsi -> Enabled.<br/>For **WebRTC**, please make sure you have WebRTC enabled under Admin -> WebRTC -> Enabled.",
   "Feature_Depends_on_Livechat_Visitor_navigation_as_a_message_to_be_enabled": "This feature depends on \"Send Visitor Navigation History as a Message\" to be enabled.",
   "Feature_Limiting": "Feature Limiting",
   "Features": "Features",