ConversationAgentStatusConfig

Properties

Name	Type	Description	Notes
active	Boolean	Whether the status is active and selectable. DELETE soft-deactivates by setting this to false.	[optional]
channel	ChannelEnum	Channel this status applies to	[optional]
color	String	Hex color for UI (e.g. '#FF5733')	[optional]
conversationStatusUuid	String	Conversation agent status unique identifier	[optional]
createdAt	String	Created at	[optional]
icon	String	Icon name	[optional]
merchantId	String	Merchant Id	[optional]
name	String	Display name shown to agents	[optional]
parentStatus	String	Channel-native parent status	[optional]
routingEffect	RoutingEffectEnum	Canonical routing semantic. Derived server-side from (channel, parent_status).	[optional]
sortOrder	Integer	Sort order in lists; lower = first	[optional]
twilioActivitySid	String	Twilio TaskRouter Activity SID (PBX-only; null for chat-only statuses)	[optional]
updatedAt	String	Updated at	[optional]