| Name | Type | Description | Notes |
|---|---|---|---|
| agentStatus | AgentStatusEnum | Status of the agent | [optional] |
| customStatusName | String | Custom status display name (denormalized so the queue panel can render without a config lookup) | [optional] |
| customStatusUuid | String | Custom status uuid (when picking a custom status). Pair with custom_status_name. | [optional] |
| Name | Value |
|---|---|
| AVAILABLE | "available" |
| BUSY | "busy" |
| UNAVAILABLE | "unavailable" |