| Name | Type | Description | Notes |
|---|---|---|---|
| agent_status | String | Status of the agent | [optional] |
| custom_status_name | String | Custom status display name (denormalized so the queue panel can render without a config lookup) | [optional] |
| custom_status_uuid | String | Custom status uuid (when picking a custom status). Pair with custom_status_name. | [optional] |
-
available(value:"available") -
busy(value:"busy") -
unavailable(value:"unavailable")