diff --git a/plugins/list-public-slack-channels/README.md b/plugins/list-public-slack-channels/README.md index ab3d2ba5..7c60000b 100644 --- a/plugins/list-public-slack-channels/README.md +++ b/plugins/list-public-slack-channels/README.md @@ -1,8 +1,8 @@ --- description: A plugin that allows a user to fetch all public Slack channels. difficulty_level: BEGINNER -fidelity: GUIDE -installation_asset_uuid: e9638b01-e658-4d57-ba6a-f73e43b38d68 +fidelity: TEMPLATE +installation_asset_uuid: 118bbe0d-ae1e-49d4-8f4a-041c3b61ed04 name: Lookup Public Slack Channels purple_chat_link: https://developer.moveworks.com/creator-studio/developer-tools/purple-chat/?conversation=%7B%22startTimestamp%22%3A%2211%3A43+AM%22%2C%22messages%22%3A%5B%7B%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3ECan+you+tell+me+which+public+channels+exist+in+our+workspace%3F%3C%2Fp%3E%22%7D%5D%2C%22role%22%3A%22user%22%7D%2C%7B%22parts%22%3A%5B%7B%22reasoningSteps%22%3A%5B%7B%22richText%22%3A%22I+am+connecting+to+the+%3Cb%3ESlack%3C%2Fb%3E+API+to+retrieve+a+list+of+all+public+channels+in+your+workspace.%22%2C%22status%22%3A%22pending%22%7D%2C%7B%22richText%22%3A%22Successfully+retrieved+the+channel+list+from+%3Cb%3ESlack%3C%2Fb%3E.%22%2C%22status%22%3A%22success%22%7D%5D%7D%2C%7B%22richText%22%3A%22%3Cp%3EHere+are+the+%3Cb%3Epublic+Slack+channels%3C%2Fb%3E+currently+available+in+our+workspace%3A%3C%2Fp%3E%5Cn%3Col%3E%5Cn++%3Cli%3E%3Cb%3Erandom%3C%2Fb%3E%3C%2Fli%3E%5Cn++%3Cli%3E%3Cb%3Ecricket%3C%2Fb%3E%3C%2Fli%3E%5Cn++%3Cli%3E%3Cb%3Esocial%3C%2Fb%3E%3C%2Fli%3E%5Cn++%3Cli%3E%3Cb%3Ecreator-studio%3C%2Fb%3E%3C%2Fli%3E%5Cn++%3Cli%3E%3Cb%3Egeneral%3C%2Fb%3E%3C%2Fli%3E%5Cn%3C%2Fol%3E%22%7D%5D%2C%22role%22%3A%22assistant%22%7D%5D%7D solution_tags: diff --git a/plugins/okta-manage-login-activity/README.md b/plugins/okta-manage-login-activity/README.md index cef12e80..5ef38c05 100644 --- a/plugins/okta-manage-login-activity/README.md +++ b/plugins/okta-manage-login-activity/README.md @@ -1,17 +1,18 @@ --- description: A plugin that helps security teams stay informed about login activity and mitigate risk. -fidelity: GUIDE difficulty_level: BEGINNER -time_in_minutes: 20 +fidelity: TEMPLATE +installation_asset_uuid: 0cd3e3af-c41b-4b6d-840f-6e5f175d65b6 name: Manage Login Activity purple_chat_link: https://developer.moveworks.com/creator-studio/developer-tools/purple-chat/?conversation=%7B%22startTimestamp%22%3A%2211%3A43+AM%22%2C%22messages%22%3A%5B%7B%22parts%22%3A%5B%7B%22richText%22%3A%22Show+me+suspicious+Okta+logins+for+the+IT+Support+group%22%7D%5D%2C%22role%22%3A%22user%22%7D%2C%7B%22parts%22%3A%5B%7B%22reasoningSteps%22%3A%5B%7B%22richText%22%3A%22User+wants+to+see+suspicious+login+activity+from+Okta+for+the+%27IT+Support%27+group.%22%2C%22status%22%3A%22success%22%7D%2C%7B%22richText%22%3A%22Found+group+%27IT+Support%27+in+Okta.%22%2C%22status%22%3A%22success%22%7D%2C%7B%22richText%22%3A%22Analyzed+events+for+suspicious+signals+and+found+2+potential+risks.%22%2C%22status%22%3A%22success%22%7D%5D%7D%2C%7B%22richText%22%3A%22%3Cp%3EI+found+2+suspicious+login+events+for+the+%3Cb%3EIT+Support%3C%2Fb%3E+group%3A%3C%2Fp%3E%3Cp%3E%3Cb%3E1.+User%3A%3C%2Fb%3E+carlos.rayon%40example.com%3C%2Fp%3E%3Cul%3E%3Cli%3E%3Cb%3ETime%3A%3C%2Fb%3E+2024-05-21+08%3A30+AM+UTC%3C%2Fli%3E%3Cli%3E%3Cb%3ELocation%3A%3C%2Fb%3E+Madrid%2C+Spain+%28New+Location%29%3C%2Fli%3E%3Cli%3E%3Cb%3EDevice%3A%3C%2Fb%3E+Chrome+on+Windows%3C%2Fli%3E%3Cli%3E%3Cb%3ERisk%3A%3C%2Fb%3E+Medium%3C%2Fli%3E%3C%2Ful%3E%3Cp%3E%3Cb%3E2.+User%3A%3C%2Fb%3E+emily.wong%40example.com%3C%2Fp%3E%3Cul%3E%3Cli%3E%3Cb%3ETime%3A%3C%2Fb%3E+2024-05-20+10%3A15+PM+UTC%3C%2Fli%3E%3Cli%3E%3Cb%3ELocation%3A%3C%2Fb%3E+San+Francisco%2C+CA%3C%2Fli%3E%3Cli%3E%3Cb%3EDevice%3A%3C%2Fb%3E+Okta+Verify+on+iPhone%3C%2Fli%3E%3Cli%3E%3Cb%3ERisk%3A%3C%2Fb%3E+High+%28Impossible+travel+detected+from+previous+login%29%3C%2Fli%3E%3C%2Ful%3E%22%7D%2C%7B%22citations%22%3A%5B%7B%22citationTitle%22%3A%22Carlos+Rayon%22%2C%22connectorName%22%3A%22okta%22%7D%2C%7B%22citationTitle%22%3A%22Emily+Wong%22%2C%22connectorName%22%3A%22okta%22%7D%5D%7D%5D%2C%22role%22%3A%22assistant%22%7D%5D%7D solution_tags: - IT systems: - okta - +time_in_minutes: 20 --- + ## **Introduction :** The **Manage Login Activity plugin** helps users monitor login activity in Okta through the Moveworks AI Assistant. It enables security teams to identify suspicious behavior such as logins from unknown devices, new locations, or elevated risk levels across specific user groups. diff --git a/plugins/servicenow-change-request-from-problem/README.md b/plugins/servicenow-change-request-from-problem/README.md index 591c3aac..53869c2b 100644 --- a/plugins/servicenow-change-request-from-problem/README.md +++ b/plugins/servicenow-change-request-from-problem/README.md @@ -2,15 +2,15 @@ description: A plugin that allows for the creation a change request from a problem. fidelity: GUIDE name: Create a Change Request from a Problem -difficulty_level: BEGINNER -time_in_minutes: 20 purple_chat_link: https://developer.moveworks.com/creator-studio/developer-tools/purple-chat?conversation=%7B%22startTimestamp%22%3A%2211%3A43+AM%22%2C%22messages%22%3A%5B%7B%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3EI+need+to+create+a+change+request+from+a+problem%3C%2Fp%3E%22%7D%5D%2C%22role%22%3A%22user%22%7D%2C%7B%22parts%22%3A%5B%7B%22richText%22%3A%22I+can+help+with+that.+Do+you+have+an+incident+number+or+a+description+of+the+problem%3F%22%7D%5D%2C%22role%22%3A%22assistant%22%7D%2C%7B%22parts%22%3A%5B%7B%22richText%22%3A%22The+problem+we%27re+having+with+email+server+outages.%22%7D%5D%2C%22role%22%3A%22user%22%7D%2C%7B%22parts%22%3A%5B%7B%22reasoningSteps%22%3A%5B%7B%22richText%22%3A%22Searching+ServiceNow+for+problems+matching+%27email+server+outages%27%22%2C%22status%22%3A%22success%22%7D%5D%7D%2C%7B%22richText%22%3A%22I+found+a+few+problems+in+%3Cb%3EServiceNow%3C%2Fb%3E+related+to+%27email+server+outages%27.+Please+select+the+correct+one%3A%22%7D%2C%7B%22buttons%22%3A%5B%7B%22buttonText%22%3A%22PRB0040192%3A+Intermittent+email+delivery+delays%22%7D%2C%7B%22buttonText%22%3A%22PRB0040188%3A+Users+unable+to+access+shared+mailboxes%22%7D%2C%7B%22buttonText%22%3A%22None+of+these%22%7D%5D%7D%5D%2C%22role%22%3A%22assistant%22%7D%2C%7B%22parts%22%3A%5B%7B%22richText%22%3A%22PRB0040192%3A+Intermittent+email+delivery+delays%22%7D%5D%2C%22role%22%3A%22user%22%7D%2C%7B%22parts%22%3A%5B%7B%22richText%22%3A%22Got+it.+I%27ll+link+this+change+request+to+problem+%3Cb%3EPRB0040192%3C%2Fb%3E.+What+is+the+reason+for+the+change+and+what+is+the+implementation+plan%3F%22%7D%5D%2C%22role%22%3A%22assistant%22%7D%2C%7B%22parts%22%3A%5B%7B%22richText%22%3A%22The+reason+is+to+increase+server+memory+to+handle+peak+load.+The+plan+is+to+schedule+a+maintenance+window+for+Saturday+at+10+PM%2C+apply+the+memory+upgrade%2C+and+monitor+performance+for+2+hours+post-change.%22%7D%5D%2C%22role%22%3A%22user%22%7D%2C%7B%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3EOkay%2C+I%27m+ready+to+submit+the+change+request+in+%3Cb%3EServiceNow%3C%2Fb%3E.%3C%2Fp%3E%3Cul%3E%3Cli%3E%3Cb%3EAssociated+Problem%3A%3C%2Fb%3E+PRB0040192%3C%2Fli%3E%3Cli%3E%3Cb%3EReason+for+change%3A%3C%2Fb%3E+Increase+server+memory+to+handle+peak+load.%3C%2Fli%3E%3Cli%3E%3Cb%3EImplementation+plan%3A%3C%2Fb%3E+Schedule+a+maintenance+window+for+Saturday+at+10+PM%2C+apply+the+memory+upgrade%2C+and+monitor+performance+for+2+hours+post-change.%3C%2Fli%3E%3C%2Ful%3E%3Cp%3E%3Cb%3EShall+I+proceed%3F%3C%2Fb%3E%3C%2Fp%3E%22%7D%2C%7B%22buttons%22%3A%5B%7B%22buttonText%22%3A%22Submit+Change+Request%22%2C%22style%22%3A%22filled%22%7D%2C%7B%22buttonText%22%3A%22Cancel%22%2C%22style%22%3A%22outlined%22%7D%5D%7D%5D%2C%22role%22%3A%22assistant%22%7D%2C%7B%22parts%22%3A%5B%7B%22richText%22%3A%22Submit+Change+Request%22%7D%5D%2C%22role%22%3A%22user%22%7D%2C%7B%22parts%22%3A%5B%7B%22reasoningSteps%22%3A%5B%7B%22richText%22%3A%22Creating+change+request+from+problem+PRB0040192+in+ServiceNow%22%2C%22status%22%3A%22success%22%7D%5D%7D%2C%7B%22richText%22%3A%22Done%21+I%27ve+submitted+change+request+%3Cb%3ECHG0070221%3C%2Fb%3E%2C+which+is+now+linked+to+problem+%3Cb%3EPRB0040192%3C%2Fb%3E.%22%7D%2C%7B%22citations%22%3A%5B%7B%22citationTitle%22%3A%22CHG0070221%22%2C%22connectorName%22%3A%22servicenow%22%7D%5D%7D%5D%2C%22role%22%3A%22assistant%22%2C%22showFeedbackTray%22%3Atrue%7D%5D%7D solution_tags: - IT systems: - servicenow - +difficulty_level: BEGINNER +time_in_minutes: 20 --- + ## Introduction The **“Create Change Request from Problem”** plugin empowers IT teams to quickly generate a **Change Request** in **ServiceNow** directly from an existing **Problem record** using the Moveworks AI Assistant. This streamlines the change management process by eliminating manual steps, ensuring better tracking, and enabling faster resolution of issues that require infrastructure or process changes. diff --git a/plugins/servicenow-problem-from-incident/README.md b/plugins/servicenow-problem-from-incident/README.md index 721d48ec..90b08abc 100644 --- a/plugins/servicenow-problem-from-incident/README.md +++ b/plugins/servicenow-problem-from-incident/README.md @@ -1,16 +1,17 @@ --- description: A plugin that allows for an incident to be converted into a problem. -fidelity: GUIDE -name: Create a Problem from an Incident difficulty_level: INTERMEDIATE -time_in_minutes: 25 +fidelity: TEMPLATE +installation_asset_uuid: 90734bf4-dca5-4b0a-8831-123c5db89c00 +name: Create a Problem from an Incident purple_chat_link: https://developer.moveworks.com/creator-studio/developer-tools/purple-chat/?conversation=%7B%22startTimestamp%22%3A%2211%3A43+AM%22%2C%22messages%22%3A%5B%7B%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3EI+need+to+convert+an+incident+into+a+problem+in+servicenow%3C%2Fp%3E%22%7D%5D%2C%22role%22%3A%22user%22%7D%2C%7B%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3EI+can+help+with+that.+What+is+the+incident+number%2C+or+can+you+provide+a+description+to+search+for%3F%3C%2Fp%3E%22%7D%5D%2C%22role%22%3A%22assistant%22%7D%2C%7B%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3EThe+incident+is+about+the+email+server+being+down.%3C%2Fp%3E%22%7D%5D%2C%22role%22%3A%22user%22%7D%2C%7B%22parts%22%3A%5B%7B%22reasoningSteps%22%3A%5B%7B%22richText%22%3A%22Searching+for+ServiceNow+incidents+with+the+keywords+%5C%22email+server+down%5C%22...%22%2C%22status%22%3A%22pending%22%7D%2C%7B%22richText%22%3A%22Found+3+matching+incidents.%22%2C%22status%22%3A%22success%22%7D%5D%7D%2C%7B%22richText%22%3A%22%3Cp%3EI+found+a+few+incidents+that+match+your+search.+Please+select+the+correct+one%3A%3C%2Fp%3E%22%7D%2C%7B%22buttons%22%3A%5B%7B%22buttonText%22%3A%22INC0010045+-+Email+server+unresponsive%22%7D%2C%7B%22buttonText%22%3A%22INC0010032+-+Users+reporting+email+delays%22%7D%2C%7B%22buttonText%22%3A%22INC0010019+-+Cannot+connect+to+SMTP+server%22%7D%5D%7D%5D%2C%22role%22%3A%22assistant%22%7D%2C%7B%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3EINC0010045+-+Email+server+unresponsive%3C%2Fp%3E%22%7D%5D%2C%22role%22%3A%22user%22%7D%2C%7B%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3EGreat.+I+will+convert+incident+%3Cb%3EINC0010045%3C%2Fb%3E+into+a+problem.+Can+you+provide+a+short+description+for+the+problem+record%3F%3C%2Fp%3E%22%7D%5D%2C%22role%22%3A%22assistant%22%7D%2C%7B%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3ERoot+cause+appears+to+be+a+failed+patch+on+the+mail+exchange+server.+It+needs+to+be+investigated+by+the+infrastructure+team.%3C%2Fp%3E%22%7D%5D%2C%22role%22%3A%22user%22%7D%2C%7B%22parts%22%3A%5B%7B%22reasoningSteps%22%3A%5B%7B%22richText%22%3A%22Drafting+problem+record+from+Incident+INC0010045.%22%2C%22status%22%3A%22pending%22%7D%5D%7D%2C%7B%22richText%22%3A%22%3Cp%3EOkay%2C+I%27m+ready+to+create+a+problem+from+incident+%3Cb%3EINC0010045%3C%2Fb%3E+and+assign+it+to+the+%3Cb%3EInfrastructure+Team%3C%2Fb%3E.%3C%2Fp%3E%3Cul%3E%3Cli%3E%3Cb%3EDescription%3C%2Fb%3E%3A+Root+cause+appears+to+be+a+failed+patch+on+the+mail+exchange+server.%3C%2Fli%3E%3C%2Ful%3E%3Cp%3EDoes+this+look+right%3F%3C%2Fp%3E%22%7D%2C%7B%22citations%22%3A%5B%7B%22citationTitle%22%3A%22INC0010045+-+Email+server+unresponsive%22%2C%22connectorName%22%3A%22servicenow%22%7D%5D%7D%2C%7B%22buttons%22%3A%5B%7B%22buttonText%22%3A%22Create+Problem%22%2C%22style%22%3A%22filled%22%7D%2C%7B%22buttonText%22%3A%22Edit%22%2C%22style%22%3A%22outlined%22%7D%2C%7B%22buttonText%22%3A%22Cancel%22%2C%22style%22%3A%22outlined%22%7D%5D%7D%5D%2C%22role%22%3A%22assistant%22%7D%2C%7B%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3ECreate+Problem%3C%2Fp%3E%22%7D%5D%2C%22role%22%3A%22user%22%7D%2C%7B%22parts%22%3A%5B%7B%22reasoningSteps%22%3A%5B%7B%22richText%22%3A%22Creating+Problem+record+from+Incident+INC0010045...%22%2C%22status%22%3A%22pending%22%7D%2C%7B%22richText%22%3A%22Successfully+created+Problem+PRB0040012.%22%2C%22status%22%3A%22success%22%7D%5D%7D%2C%7B%22richText%22%3A%22%3Cp%3EI%27ve+created+the+problem+record+for+you.%3C%2Fp%3E%22%7D%2C%7B%22citations%22%3A%5B%7B%22citationTitle%22%3A%22PRB0040012%22%2C%22connectorName%22%3A%22servicenow%22%7D%5D%7D%5D%2C%22role%22%3A%22assistant%22%7D%5D%7D solution_tags: - IT systems: - servicenow - +time_in_minutes: 25 --- + ## **Introduction** The **“Create a Problem from an Incident”** plugin makes it easy to turn an existing incident into a problem using the Moveworks AI Assistant. This helps IT teams effectively track and resolve recurring or complex issues. It also improves visibility and follow-up by organizing such incidents into dedicated problem records. diff --git a/plugins/servicenow-schedule-approved-change/README.md b/plugins/servicenow-schedule-approved-change/README.md new file mode 100644 index 00000000..a2d36f22 --- /dev/null +++ b/plugins/servicenow-schedule-approved-change/README.md @@ -0,0 +1,11 @@ +--- +description: A plugin that allows users to plan the scheduling of approved changes. +fidelity: IDEA +name: Schedule a Change +purple_chat_link: https://developer.moveworks.com/creator-studio/developer-tools/purple-chat?conversation=%7B%22messages%22%3A%5B%7B%22parts%22%3A%5B%7B%22richText%22%3A%22I+need+to+schedule+an+approved+change+in+ServiceNow%22%7D%5D%2C%22role%22%3A%22user%22%7D%2C%7B%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3EOkay%2C+I+can+help+with+that.+What+is+the+Change+Request+number+or+can+you+give+me+some+keywords+to+search+for+it%3F%3C%2Fp%3E%22%7D%5D%2C%22role%22%3A%22assistant%22%7D%2C%7B%22parts%22%3A%5B%7B%22richText%22%3A%22CHG0040551%22%7D%5D%2C%22role%22%3A%22user%22%7D%2C%7B%22parts%22%3A%5B%7B%22reasoningSteps%22%3A%5B%7B%22richText%22%3A%22Searching+for+change+request+%3Cb%3ECHG0040551%3C%2Fb%3E+in+ServiceNow.%22%2C%22status%22%3A%22success%22%7D%5D%7D%2C%7B%22richText%22%3A%22%3Cp%3EI+found+this+change+request%3A%3C%2Fp%3E%3Cul%3E%3Cli%3E%3Cb%3ENumber%3A%3C%2Fb%3E+CHG0040551%3C%2Fli%3E%3Cli%3E%3Cb%3EState%3A%3C%2Fb%3E+Approved%3C%2Fli%3E%3Cli%3E%3Cb%3EShort+Description%3A%3C%2Fb%3E+Increase+the+size+of+the+TEMP+tablespace+for+the+production+database.%3C%2Fli%3E%3C%2Ful%3E%3Cp%3EIs+this+the+correct+one%3F%3C%2Fp%3E%22%7D%2C%7B%22buttons%22%3A%5B%7B%22buttonText%22%3A%22Yes%2C+that%27s+right%22%2C%22style%22%3A%22filled%22%7D%2C%7B%22buttonText%22%3A%22No%2C+search+again%22%2C%22style%22%3A%22outlined%22%7D%5D%7D%5D%2C%22role%22%3A%22assistant%22%7D%2C%7B%22parts%22%3A%5B%7B%22richText%22%3A%22Yes%2C+that%27s+right%22%7D%5D%2C%22role%22%3A%22user%22%7D%2C%7B%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3EGreat.+When+would+you+like+to+schedule+the+planned+start+and+end+for+this+change%3F%3C%2Fp%3E%22%7D%5D%2C%22role%22%3A%22assistant%22%7D%2C%7B%22parts%22%3A%5B%7B%22richText%22%3A%22Let%27s+schedule+it+for+tomorrow+from+10+PM+to+11+PM.%22%7D%5D%2C%22role%22%3A%22user%22%7D%2C%7B%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3EOkay%2C+I+will+schedule+the+change+request+%3Cb%3ECHG0040551%3C%2Fb%3E+with+the+following+details%3A%3C%2Fp%3E%3Cul%3E%3Cli%3E%3Cb%3EShort+Description%3A%3C%2Fb%3E+Increase+the+size+of+the+TEMP+tablespace+for+the+production+database.%3C%2Fli%3E%3Cli%3E%3Cb%3EPlanned+Start%3A%3C%2Fb%3E+2023-10-27+10%3A00+PM%3C%2Fli%3E%3Cli%3E%3Cb%3EPlanned+End%3A%3C%2Fb%3E+2023-10-27+11%3A00+PM%3C%2Fli%3E%3C%2Ful%3E%3Cp%3EDoes+this+look+correct%3F%3C%2Fp%3E%22%7D%2C%7B%22buttons%22%3A%5B%7B%22buttonText%22%3A%22Confirm+Schedule%22%2C%22style%22%3A%22filled%22%7D%2C%7B%22buttonText%22%3A%22Edit+Details%22%2C%22style%22%3A%22outlined%22%7D%2C%7B%22buttonText%22%3A%22Cancel%22%2C%22style%22%3A%22outlined%22%7D%5D%7D%5D%2C%22role%22%3A%22assistant%22%7D%2C%7B%22parts%22%3A%5B%7B%22richText%22%3A%22Confirm+Schedule%22%7D%5D%2C%22role%22%3A%22user%22%7D%2C%7B%22parts%22%3A%5B%7B%22reasoningSteps%22%3A%5B%7B%22richText%22%3A%22Connecting+to+ServiceNow...%22%2C%22status%22%3A%22success%22%7D%2C%7B%22richText%22%3A%22Updating+schedule+for+change+request+%3Cb%3ECHG0040551%3C%2Fb%3E.%22%2C%22status%22%3A%22success%22%7D%5D%7D%2C%7B%22richText%22%3A%22%3Cp%3EDone%21+I%27ve+scheduled+the+change+request.%3C%2Fp%3E%22%7D%2C%7B%22citations%22%3A%5B%7B%22citationTitle%22%3A%22CHG0040551%22%2C%22connectorName%22%3A%22servicenow%22%7D%5D%7D%5D%2C%22role%22%3A%22assistant%22%7D%5D%7D +solution_tags: +- IT +systems: +- servicenow + +--- diff --git a/plugins/servicenow-update-case-status/README.md b/plugins/servicenow-update-case-status/README.md index a113824e..83932588 100644 --- a/plugins/servicenow-update-case-status/README.md +++ b/plugins/servicenow-update-case-status/README.md @@ -1,17 +1,18 @@ --- description: A plugin that allows an agent to update the status of a given case. -fidelity: GUIDE -name: Update Status of a Case difficulty_level: BEGINNER -time_in_minutes: 10 +fidelity: TEMPLATE +installation_asset_uuid: 59b3482e-8485-4794-aeb2-0b8fbb8e547f +name: Update Status of a Case num_implementations: 1 purple_chat_link: https://developer.moveworks.com/creator-studio/developer-tools/purple-chat/?conversation=%7B%22startTimestamp%22%3A%2211%3A43+AM%22%2C%22messages%22%3A%5B%7B%22role%22%3A%22user%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3EI%27ve+just+sorted+out+that+network+glitch.+Need+to+mark+it+as+resolved+in+ServiceNow.%3Cbr%3E%3C%2Fp%3E%22%7D%5D%7D%2C%7B%22role%22%3A%22assistant%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3EI+found+two+cases+for+you+about+network+issues%3Cbr%3E%3C%2Fp%3E%22%7D%2C%7B%22richText%22%3A%22%3Cb%3E%3Cp%3ECase+1%3A+IT-12345+-+Network+outage+in+finance+department%3Cbr%3E%3C%2Fp%3E%3C%2Fb%3E%3Cbr%3E%3Cp%3EStatus%3A+In+Progress%3C%2Fp%3E%22%7D%2C%7B%22richText%22%3A%22%3Cb%3E%3Cp%3ECase+2%3A+IT-67890+-+Network+speed+issue+in+HR+department%3Cbr%3E%3C%2Fp%3E%3C%2Fb%3E%3Cbr%3E%3Cp%3EStatus%3A+Open%3C%2Fp%3E%22%7D%5D%7D%2C%7B%22role%22%3A%22user%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3EIt%27s+the+first+one%3Cbr%3E%3C%2Fp%3E%22%7D%5D%7D%2C%7B%22role%22%3A%22assistant%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3ELet%27s+update+the+status+of+the+case+IT-12345.%3Cbr%3E%3C%2Fp%3E%22%7D%2C%7B%22richText%22%3A%22%3Cb%3E%3Cp%3EPlease+confirm+the+case+update%3C%2Fp%3E%3C%2Fb%3E%3Cbr%3E%3Cp%3E%3Cb%3ECase+ID%3A%3C%2Fb%3E+IT-12345%3Cbr%3E%3Cb%3ECurrent+Status%3A%3C%2Fb%3E+In+Progress%3Cbr%3E%3Cb%3ENew+Status%3A%3C%2Fb%3E+Resolved%3Cbr%3E%3Cb%3ESummary%3A%3C%2Fb%3E+Fixed+the+network+outage+reported+by+the+finance+department.%3Cbr%3E%3C%2Fp%3E%22%7D%2C%7B%22buttons%22%3A%5B%7B%22style%22%3A%22filled%22%2C%22buttonText%22%3A%22Update+Status+in+SNOW%22%7D%2C%7B%22style%22%3A%22outlined%22%2C%22buttonText%22%3A%22Edit+Details%22%7D%2C%7B%22style%22%3A%22outlined%22%2C%22buttonText%22%3A%22Cancel%22%7D%5D%7D%5D%7D%5D%7D solution_tags: - IT systems: - servicenow - +time_in_minutes: 10 --- + ## **Introduction:-** The **“Update Status of a Case”** plugin allows users to easily update the status of a ServiceNow case directly through the Moveworks AI Assistant. By providing the case number and selecting a status like In Progress, Resolved, or Closed, users can manage incidents faster without navigating ServiceNow. When marking a case as Resolved or Closed, the plugin also collects required fields like Resolution Code and Resolution Notes. diff --git a/plugins/workday-job-posting-lookup/.codeblocks/block_1.sh b/plugins/workday-job-posting-lookup/.codeblocks/block_1.sh deleted file mode 100644 index ea8c60a0..00000000 --- a/plugins/workday-job-posting-lookup/.codeblocks/block_1.sh +++ /dev/null @@ -1,3 +0,0 @@ -curl --request GET ---location 'https://.myworkday.com/api/recruiting/v3//jobPostings' \ ---header 'Content-Type: application/json' diff --git a/plugins/workday-job-posting-lookup/.codeblocks/block_2.yaml b/plugins/workday-job-posting-lookup/.codeblocks/block_2.yaml deleted file mode 100644 index e777fea9..00000000 --- a/plugins/workday-job-posting-lookup/.codeblocks/block_2.yaml +++ /dev/null @@ -1,15 +0,0 @@ -steps: - - action: - action_name: View_Jobs - progress_updates: - on_complete: Retrieved job postings - on_pending: Retrieving postings - output_key: View_Jobs_result - - return: - output_mapper: - list: - MAP(): - converter: - title: item.title - jobDescription: item.jobDescription - items: data.View_Jobs_result.data diff --git a/plugins/workday-job-posting-lookup/README.md b/plugins/workday-job-posting-lookup/README.md index 83ea6e32..ebe95cd7 100644 --- a/plugins/workday-job-posting-lookup/README.md +++ b/plugins/workday-job-posting-lookup/README.md @@ -2,7 +2,7 @@ description: A plugin that allows employees to see what current job postings are available. difficulty_level: INTERMEDIATE fidelity: TEMPLATE -installation_asset_uuid: d0150d49-1997-4079-985a-a8a3134fe10b +installation_asset_uuid: fb03c05b-914e-4ee6-b94c-4cc4bb25a25b name: View Open Job Postings purple_chat_link: https://developer.moveworks.com/creator-studio/developer-tools/purple-chat?conversation=%7B%22startTimestamp%22%3A%2211%3A43%2BAM%22%2C%22messages%22%3A%5B%7B%22role%22%3A%22user%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22Can+I+see+the+current+job+postings%3F%22%7D%5D%7D%2C%7B%22role%22%3A%22assistant%22%2C%22parts%22%3A%5B%7B%22richText%22%3A%22%3Cp%3ESure%2C+here%27s+the+latest+list+from+Workday%3Cbr%3E%3C%2Fp%3E%22%7D%2C%7B%22richText%22%3A%22%3Cb%3ESoftware+Engineer%3C%2Fb%3E%3Cbr%3EJoin+our+tech+team+and+work+on+innovative+projects.+Ideal+for+those+passionate+about+coding+and+technology.%22%7D%2C%7B%22richText%22%3A%22%3Cb%3EMarketing+Specialist%3C%2Fb%3E%3Cbr%3EHelp+us+enhance+our+brand+presence+and+engage+our+audience.+Perfect+for+creative+and+strategic+thinkers.%22%7D%2C%7B%22richText%22%3A%22%3Cb%3EProduct+Manager%3C%2Fb%3E%3Cbr%3ELead+the+development+of+our+next+product+line.+Suitable+for+visionary+leaders+with+a+knack+for+product+development.%22%7D%2C%7B%22richText%22%3A%22%3Cb%3EHR+Coordinator%3C%2Fb%3E%3Cbr%3ESupport+our+team+in+creating+a+great+workplace.+Great+for+individuals+passionate+about+people+and+culture.%22%7D%5D%7D%5D%7D solution_tags: