Collabora Doesn't Start

[CardcaptorRLH85]

I'm having an issue where Collabora doesn't start for me when using the external proxy setting in opencloud-compose. Here's what I see in the terminal:

CardcaptorRLH85@Illya-chan:~/opencloud-compose$ sudo docker-compose up -d
Password:
[+] Running 4/4
 ✔ Network opencloud-compose_opencloud-net      Created                                                           10.6s
 ✘ Container opencloud-compose-collabora-1      Error                                                            233.9s
 ✔ Container opencloud-compose-opencloud-1      Started                                                           86.1s
 ✔ Container opencloud-compose-collaboration-1  Created                                                            8.8s
dependency failed to start: container opencloud-compose-collabora-1 is unhealthy
CardcaptorRLH85@Illya-chan:~/opencloud-compose$

I've attached the log from the Collabora container _opencloud-compose-collabora-1_logs.txt

From previous attempts, I know that this continues for a few hours until the container exits with code 128. If necessary, I can provide the output after the container exits on its own in the morning.

Here's a copy of my .env file with redactions for passwords and the like:

## Basic Settings ##
# Define the docker compose log driver used.
# Defaults to local
LOG_DRIVER=
# If you're on an internet facing server, comment out following line.
# It skips certificate validation for various parts of OpenCloud and is
# needed when self signed certificates are used.
# INSECURE=true

## Features ##
# The following variable is a convenience variable to enable or disable features of this compose project.
# Example: if you want to use traefik and letsencrypt, you can set the variable to
# COMPOSE_FILE=docker-compose.yml:docker-compose.traefik.yml
# This enables you to just run `docker compose up -d` and the compose files will be added to the stack.
# As alternative approach you can run `docker compose -f docker-compose.yml -f docker-compose.traefik.yml up -d`
# Default: OpenCloud and Collabora with traefik and letsencypt
# This needs DNS entries for the domain names used in the .env file.
#COMPOSE_FILE=docker-compose.yml:weboffice/collabora.yml:traefik/opencloud.yml:traefik/collabora.yml
# If you want to use the external proxy, you can use the following combination.
# DNS entries and certificates need to be managed by the external environment.
# The domain names need to be entered into the .env file.
COMPOSE_FILE=docker-compose.yml:weboffice/collabora.yml:external-proxy/opencloud.yml:external-proxy/collabora.yml
# Keycloak Shared User Directory
#COMPOSE_FILE=docker-compose.yml:weboffice/collabora.yml:traefik/opencloud.yml:traefik/collabora.yml:idm/ldap-keycloak.yml:traefik/ldap-keycloak.yml

## Traefik Settings ##
# Note: Traefik is always enabled and can't be disabled.
# Serve Traefik dashboard.
# Defaults to "false".
TRAEFIK_DASHBOARD=
# Domain of Traefik, where you can find the dashboard.
# Defaults to "traefik.opencloud.test"
TRAEFIK_DOMAIN=traefik.cardcaptoryggdrasil.link
# Basic authentication for the traefik dashboard.
# Defaults to user "admin" and password "admin" (written as: "admin:$2y$05$KDHu3xq92SPaO3G8Ybkc7edd51pPLJcG1nWk3lmlrIdANQ/B6r5pq").
# To create user:password pair, it's possible to use this command:
# echo $(htpasswd -nB user) | sed -e s/\\$/\\$\\$/g
TRAEFIK_BASIC_AUTH_USERS=
# Email address for obtaining LetsEncrypt certificates.
# Needs only be changed if this is a public facing server.
TRAEFIK_ACME_MAIL=OpenCloud@RaaShaunHunter.us
# Set to the following for testing to check the certificate process:
# "https://acme-staging-v02.api.letsencrypt.org/directory"
# With staging configured, there will be an SSL error in the browser.
# When certificates are displayed and are emitted by # "Fake LE Intermediate X1",
# the process went well and the envvar can be reset to empty to get valid certificates.
TRAEFIK_ACME_CASERVER=https://acme-staging-v02.api.letsencrypt.org/directory


## OpenCloud Settings ##
# The opencloud container image.
# For production releases: "opencloudeu/opencloud"
# For rolling releases:    "opencloudeu/opencloud-rolling"
# Defaults to production if not set otherwise
OC_DOCKER_IMAGE=opencloudeu/opencloud-rolling
# The openCloud container version.
# Defaults to "latest" and points to the latest stable tag.
OC_DOCKER_TAG=
# Domain of openCloud, where you can find the frontend.
# Defaults to "cloud.opencloud.test"
OC_DOMAIN=cloud.cardcaptoryggdrasil.link
# Demo users should not be created on a production instance,
# because their passwords are public. Defaults to "false".
# If demo users is set to "true", the following user accounts are created automatically:
# alan, mary, margaret, dennis and lynn - the password is 'demo' for all.
DEMO_USERS=false
# Define the openCloud loglevel used.
#
LOG_LEVEL=
# Define the kind of logging.
# The default log can be read by machines.
# Set this to true to make the log human readable.
LOG_PRETTY=true
#
# Define the openCloud storage location. Set the paths for config and data to a local path.
# Ensure that the configuration and data directories are owned by the user and group with ID 1000:1000.
# This matches the default user inside the container and avoids permission issues when accessing files.
# Note that especially the data directory can grow big.
# Leaving it default stores data in docker internal volumes.
OC_CONFIG_DIR=/volume1/docker/OpenCloud/config
OC_DATA_DIR=/volume1/docker/OpenCloud/data
# OpenCloud Web can load extensions from a local directory.
# The default uses the bind mount to the config/opencloud/apps directory.
# Example: curl -L https://github.com/opencloud-eu/web-extensions/releases/download/unzip-v1.0.2/unzip-1.0.2.zip | tar -xz -C config/opencloud/apps
# NOTE: you need to restart the openCloud container to load the new extensions.
OC_APPS_DIR=/volume1/docker/OpenCloud/apps

## OpenCloud Admin Password ##
# The password for the OpenCloud admin user.
# The admin user password is randomly generated on the first start of OpenCloud.
# It will be printed to the console. You can access it by running the following command:
# `docker compose logs opencloud | grep -B 1 -A 4 "generated OpenCloud Config"`
# The password is stored in the OpenCloud configuration file.
# It can only be changed via the OpenCloud User Settings UI or by using the OpenCloud CLI.
# https://docs.opencloud.eu/docs/admin/resources/common-issues#-change-admin-password-set-in-env


# S3 Storage configuration - optional
# OpenCloud supports S3 storage as primary storage.
# Per default, S3 storage is disabled and the decomposed storage driver is used.
# To enable S3 storage, add `storage/decomposeds3.yml` to the COMPOSE_FILE variable or to
# your startup command (`docker compose -f docker-compose.yml -f storage/decomposeds3.yml up`).
#
# Configure the S3 storage endpoint. Defaults to "http://minio:9000" for testing purposes.
DECOMPOSEDS3_ENDPOINT=
# S3 region. Defaults to "default".
DECOMPOSEDS3_REGION=
# S3 access key. Defaults to "opencloud"
DECOMPOSEDS3_ACCESS_KEY=
# S3 secret. Defaults to "opencloud-secret-key"
DECOMPOSEDS3_SECRET_KEY=
# S3 bucket. Defaults to "opencloud"
DECOMPOSEDS3_BUCKET=
#
# For testing purposes, add local minio S3 storage to the docker-compose file.
# The leading colon is required to enable the service.
#DECOMPOSEDS3_MINIO=:minio.yml
# Minio domain. Defaults to "minio.opencloud.test".
MINIO_DOMAIN=


# Define SMTP settings if you would like to send OpenCloud email notifications.
#
# NOTE: when configuring Inbucket, these settings have no effect, see inbucket.yml for details.
# SMTP host to connect to.
SMTP_HOST=smtp.google.com
# Port of the SMTP host to connect to.
SMTP_PORT=465
# An eMail address that is used for sending OpenCloud notification eMails
# like "opencloud notifications <noreply@yourdomain.com>".
SMTP_SENDER=<redacted>
# Username for the SMTP host to connect to.
SMTP_USERNAME=<redacted>
# Password for the SMTP host to connect to.
SMTP_PASSWORD=<redacted>
# Authentication method for the SMTP communication.
SMTP_AUTHENTICATION=
# Encryption method for the SMTP communication. Possible values are 'starttls', 'ssltls' and 'none'
SMTP_TRANSPORT_ENCRYPTION=starttls
# Allow insecure connections to the SMTP server. Defaults to false.
SMTP_INSECURE=false

# Addititional services to be started on opencloud startup
# The following list of services is not startet automatically and must be
# manually defined for startup:
# IMPORTANT: The notification service is MANDATORY, do not delete!
# IMPORTANT: Add any services to the startup list comma separated like "notifications,antivirus" etc.
START_ADDITIONAL_SERVICES="notifications"


## Default Enabled Services ##

### Apache Tika Content Analysis Toolkit ###
# Tika (search) is disabled by default due to performance reasons.
# Tika is used to extract metadata and text from various file formats.
# Enable it by adding the following to the COMPOSE_FILE variable:
# tika/tika.yml or by using the following command:
# docker compose -f docker-compose.yml -f tika/tika.yml up -d
# Set the desired docker image tag or digest.
# Defaults to "apache/tika:latest-full"
TIKA_IMAGE=

### IMPORTANT Note for Online Office Apps ###
# To avoid app interlocking issues, you should select only one app to be active/configured.
# This is due the fact that there is currently no app interlocking for the same file and one
# has to wait for a lock release to open the file with another app.

### Collabora Settings ###
# Domain of Collabora, where you can find the frontend.
# Defaults to "collabora.opencloud.test"
COLLABORA_DOMAIN=collabora.cardcaptoryggdrasil.link
# Domain of the wopiserver which handles Collabora.
# Defaults to "wopiserver.opencloud.test"
WOPISERVER_DOMAIN=wopiserver.cardcaptoryggdrasil.link
# Admin user for Collabora.
# Defaults to "admin".
# Collabora Admin Panel URL:
# https://{COLLABORA_DOMAIN}/browser/dist/admin/admin.html
COLLABORA_ADMIN_USER=admin
# Admin password for Collabora.
# Defaults to "admin".
COLLABORA_ADMIN_PASSWORD=admin
# Set to true to enable SSL handling in Collabora Online, this is only required if you are not using a reverse proxy.
# Default is true if not specified.
COLLABORA_SSL_ENABLE=false
# If you're on an internet-facing server, enable SSL verification for Collabora Online.
# Please comment out the following line:
COLLABORA_SSL_VERIFICATION=false


### Virusscanner Settings ###
# IMPORTANT: If you enable antivirus, you also MUST configure the START_ADDITIONAL_SERVICES
# envvar in the OpenCloud Settings above by adding 'antivirus' to the list.
# The maximum scan size the virus scanner can handle, needs adjustment in the scanner config as well.
# Usable common abbreviations: [KB, KiB, MB, MiB, GB, GiB, TB, TiB, PB, PiB, EB, EiB], example: 2GB.
# Defaults to "100MB"
#ANTIVIRUS_MAX_SCAN_SIZE=
# Usable modes: partial, skip.
# Defaults to "partial"
#ANTIVIRUS_MAX_SCAN_SIZE_MODE=
# Image version of the ClamAV container.
# Defaults to "latest"y
CLAMAV_DOCKER_TAG=


### Inbucket Settings ###
# Inbucket is a mail catcher tool for testing purposes.
# DO NOT use in Production.
# email server (in this case inbucket acts as mail catcher).
# Domain for Inbucket. Defaults to "mail.opencloud.test".
INBUCKET_DOMAIN=


### Compose Configuration ###
# Path separator for supplemental compose files specified in COMPOSE_FILE.
COMPOSE_PATH_SEPARATOR=:

### Ldap Settings ###
# LDAP is always needed for OpenCloud to store user data as there is no relational database.
# The built-in LDAP server should used for testing purposes or small installations only.
# For production installations, it is recommended to use an external LDAP server.
# We are using OpenLDAP as the default LDAP server because it is proven to be stable and reliable.
# This LDAP configuration is known to work with OpenCloud and provides a blueprint for
# configuring an external LDAP server based on other products like Microsoft Active Directory or other LDAP servers.
#
# Password of LDAP bind user "cn=admin,dc=opencloud,dc=eu". Defaults to "admin"
LDAP_BIND_PASSWORD=
# The LDAP server also creates an openCloud admin user dn: uid=admin,ou=users,dc=opencloud,dc=eu
# The initial password for this user is "admin"
# NOTE: This password can only be set once, if you want to change it later, you have to use the OpenCloud User Settings UI.
# If you changed the password and lost it, you need to execute the following LDAP query to reset it:
# enter the ldap-server container with `docker compose exec ldap-server sh`
# and run the following command to change the password:
# ldappasswd -H ldap://127.0.0.1:1389 -D "cn=admin,dc=opencloud,dc=eu" -W "uid=admin,ou=users,dc=opencloud,dc=eu"
# You will be prompted for the LDAP bind password.
# The output should provide you a new password for the admin user.


### Keycloak Settings ###
# Keycloak is an open-source identity and access management solution.
# We are using Keycloak as the default identity provider on production installations.
# It can be used to federate authentication with other identity providers like
# Microsoft Entra ID, ADFS or other SAML/OIDC providers.
# The use of Keycloak as bridge between OpenCloud and other identity providers creates more control over the
# authentication process, the allowed clients and the session management.
# Keycloak also manages the Role Based Access Control (RBAC) for OpenCloud.
# Keycloak can be used in two different modes:
# 1. Autoprovisioning: New users are automatically created in openCloud when they log in for the first time.
# 2. Shared User Directory: Users are created in Keycloak and can be used in OpenCloud immediately
# because the LDAP server is connected to both Keycloak and OpenCloud.
# Only use one of the two modes at a time.

## Autoprovisioning Mode ##
# Use together with idm/external-idp.yml
# If you want to use a keycloak for local testing, you can use testing/external-keycloak.yml and testing/ldap-manager.yml
# Domain of your Identity Provider.
IDP_DOMAIN=
# IdP Issuer URL, which is used to identify the Identity Provider.
# We need the complete URL, including the protocol (http or https) and the realm.
# Example: "https://keycloak.opencloud.test/realms/openCloud"
IDP_ISSUER_URL=
# Url of the account endit page from your Identity Provider.
IDP_ACCOUNT_URL=

## Shared User Directory Mode ##
# Use together with idm/ldap-keycloak.yml and traefik/ldap-keycloak.yml
# Domain for Keycloak. Defaults to "keycloak.opencloud.test".
KEYCLOAK_DOMAIN=
# Admin user login name. Defaults to "kcadmin".
KEYCLOAK_ADMIN=
# Admin user login password. Defaults to "admin".
KEYCLOAK_ADMIN_PASSWORD=
# Keycloak Database username. Defaults to "keycloak".
KC_DB_USERNAME=
# Keycloak Database password. Defaults to "keycloak".
KC_DB_PASSWORD=

[micbar]

Thanks for reporting.
We are not building this container, this is collabora upstream.

[CardcaptorRLH85]

Is there a reason that you use collabora/code:25.04.1.1.1? Is it possible that other versions will work or will I just end up breaking things worse?

Also, I have managed to get that full Collabora log. Here it is _opencloud-compose-collabora-1_logs.txt.

[CardcaptorRLH85]

I've confirmed that the latest tag (currently version 25.04.3.1.1) also fails in the same way. _opencloud-compose-collabora-1_logs (1).txt

[CardcaptorRLH85]

Apparently I'm not the only person with this issue. Someone beat me to posting at the Collabora repo by about a day.

[micbar]

Apparently I'm not the only person with this issue. Someone beat me to posting at the Collabora repo by about a day.

Thanks! Good to know. Let’s wait for an answer there.

[CardcaptorRLH85]

The other user apparently had incorrect SSL settings for being behind an external proxy. We have different issues and I've updated with my problem. I may get split off into a new issue over there. I'll post a link here if that happens.

[lstull]

Did you ever sort out what your problem is.
I am trying to spin this up and am having trouble as well and it isn't the SSL = false. problem or at least that isn't the solution.

[micbar]

In our setups, collabora spins up flawlessly. See demo.opencloud.eu

If your issue persists, please ask collabora upstream.