diff --git a/techsupport_bot/commands/factoids.py b/techsupport_bot/commands/factoids.py
index 83b5add99..2d57ac3f6 100644
--- a/techsupport_bot/commands/factoids.py
+++ b/techsupport_bot/commands/factoids.py
@@ -784,7 +784,8 @@ async def response(
             return
         # Checks if the first word of the content after the prefix is a valid factoid
         # Replaces \n with spaces so factoid can be called even with newlines
-        query = message_content[1:].replace("\n", " ").split(" ")[0].lower()
+        prefix = config.extensions.factoids.prefix.value
+        query = message_content[len(prefix) :].replace("\n", " ").split(" ")[0].lower()
         try:
             factoid = await self.get_factoid(query, str(ctx.guild.id))