diff --git a/.github/ISSUE_TEMPLATE/config.yml b/.github/ISSUE_TEMPLATE/config.yml
deleted file mode 100644
index afcba344..00000000
--- a/.github/ISSUE_TEMPLATE/config.yml
+++ /dev/null
@@ -1,10 +0,0 @@
-contact_links:
-  - name: Twilio SendGrid Support
-    url: https://support.sendgrid.com
-    about: Get Support
-  - name: Stack Overflow
-    url: https://stackoverflow.com/questions/tagged/sendgrid-python+or+sendgrid+python
-    about: Ask questions on Stack Overflow
-  - name: Documentation
-    url: https://sendgrid.com/docs/for-developers/
-    about: View Reference Documentation
diff --git a/ISSUE_TEMPLATE.md b/ISSUE_TEMPLATE.md
deleted file mode 100644
index fb2e15ce..00000000
--- a/ISSUE_TEMPLATE.md
+++ /dev/null
@@ -1,30 +0,0 @@
-<!--
-If this is a feature request, make sure you search Issues for an existing request before creating a new one!
-
-Please utilize the template below to help us resolve your issue.
-
-Note that many issues can be resolved by updating to the latest version.
--->
-
-### Issue Summary
-A summary of the issue and the environment in which it occurs. If suitable, include the steps required to reproduce the bug. Please feel free to include screenshots, screencasts, or code examples.
-
-### Steps to Reproduce
-1. This is the first step
-2. This is the second step
-3. Further steps, etc.
-
-### Code Snippet
-```python
-# paste code here
-```
-
-### Exception/Log
-```
-# paste exception/log here
-```
-
-### Technical details:
-* sendgrid-python version: 
-* python version:
-
diff --git a/PULL_REQUEST_TEMPLATE.md b/PULL_REQUEST_TEMPLATE.md
index 7c2789ae..f78ab391 100644
--- a/PULL_REQUEST_TEMPLATE.md
+++ b/PULL_REQUEST_TEMPLATE.md
@@ -28,4 +28,4 @@ A short description of what this PR does.
 - [ ] I have added the necessary documentation about the functionality in the appropriate .md file
 - [ ] I have added inline documentation to the code I modified
 
-If you have questions, please file a [support ticket](https://support.sendgrid.com), or create a GitHub Issue in this repository.
+If you have questions, please file a [support ticket](https://support.sendgrid.com).
\ No newline at end of file
diff --git a/README.md b/README.md
index 9ffdbb7d..663d1e97 100644
--- a/README.md
+++ b/README.md
@@ -13,9 +13,9 @@ Version 3.X.X+ of this library provides full support for all SendGrid [Web API v
 
 This library represents the beginning of a new path for SendGrid. We want this library to be community driven and SendGrid led. We need your help to realize this goal. To help make sure we are building the right things in the right order, we ask that you create [issues](https://github.com/sendgrid/sendgrid-python/issues) and [pull requests](CONTRIBUTING.md) or simply upvote or comment on existing issues or pull requests.
 
-Please browse the rest of this README for further detail.
+**If you need help using SendGrid, please check the [Twilio SendGrid Support Help Center](https://support.sendgrid.com).**
 
-We appreciate your continued support, thank you!
+Please browse the rest of this README for further detail.
 
 # Table of Contents
 
@@ -28,6 +28,7 @@ We appreciate your continued support, thank you!
 * [How to Contribute](#contribute)
 * [Troubleshooting](#troubleshooting)
 * [About](#about)
+* [Support](#support)
 * [License](#license)
 
 <a name="installation"></a>
@@ -209,9 +210,10 @@ Please see our [troubleshooting guide](TROUBLESHOOTING.md) for common library is
 
 sendgrid-python is maintained and funded by Twilio SendGrid, Inc. The names and logos for sendgrid-python are trademarks of Twilio SendGrid, Inc.
 
-If you need help installing or using the library, please check the [Twilio SendGrid Support Help Center](https://support.sendgrid.com).
+<a name="support"></a>
+# Support
 
-If you've instead found a bug in the library or would like new features added, go ahead and open issues or pull requests against this repo!
+If you need support, please check the [Twilio SendGrid Support Help Center](https://support.sendgrid.com).
 
 <a name="license"></a>
 # License
diff --git a/test/unit/test_project.py b/test/unit/test_project.py
index c78293df..40282bdb 100644
--- a/test/unit/test_project.py
+++ b/test/unit/test_project.py
@@ -23,10 +23,6 @@ def test_code_of_conduct(self):
     def test_contributing(self):
         self.assertTrue(os.path.isfile('./CONTRIBUTING.md'))
 
-    # ./ISSUE_TEMPLATE.md
-    def test_issue_template(self):
-        self.assertTrue(os.path.isfile('./ISSUE_TEMPLATE.md'))
-
     # ./LICENSE
     def test_license(self):
         self.assertTrue(os.path.isfile('./LICENSE'))