diff --git a/SoftLayer/managers/hardware.py b/SoftLayer/managers/hardware.py
index 4a52a5236..f5b01646b 100644
--- a/SoftLayer/managers/hardware.py
+++ b/SoftLayer/managers/hardware.py
@@ -9,7 +9,6 @@
 import socket
 import time
 
-
 import SoftLayer
 from SoftLayer.decoration import retry
 from SoftLayer.managers import ordering
@@ -86,14 +85,17 @@ def cancel_hardware(self, hardware_id, reason='unneeded', comment='', immediate=
             raise SoftLayer.SoftLayerError("Unable to cancel hardware with running transaction")
 
         if 'billingItem' not in hw_billing:
-            raise SoftLayer.SoftLayerError("Ticket #%s already exists for this server" %
-                                           hw_billing['openCancellationTicket']['id'])
+            if utils.lookup(hw_billing, 'openCancellationTicket', 'id'):
+                raise SoftLayer.SoftLayerError("Ticket #%s already exists for this server" %
+                                               hw_billing['openCancellationTicket']['id'])
+            raise SoftLayer.SoftLayerError("Cannot locate billing for the server. "
+                                           "The server may already be cancelled.")
 
         billing_id = hw_billing['billingItem']['id']
 
         if immediate and not hw_billing['hourlyBillingFlag']:
-            LOGGER.warning("Immediate cancelation of montly servers is not guaranteed."
-                           "Please check the cancelation ticket for updates.")
+            LOGGER.warning("Immediate cancellation of monthly servers is not guaranteed."
+                           "Please check the cancellation ticket for updates.")
 
             result = self.client.call('Billing_Item', 'cancelItem',
                                       False, False, cancel_reason, comment, id=billing_id)
diff --git a/tests/managers/hardware_tests.py b/tests/managers/hardware_tests.py
index 461094be6..120f60601 100644
--- a/tests/managers/hardware_tests.py
+++ b/tests/managers/hardware_tests.py
@@ -291,6 +291,15 @@ def test_cancel_hardware_no_billing_item(self):
                                6327)
         self.assertEqual("Ticket #1234 already exists for this server", str(ex))
 
+    def test_cancel_hardwareno_billing_item_or_ticket(self):
+        mock = self.set_mock('SoftLayer_Hardware_Server', 'getObject')
+        mock.return_value = {'id': 987}
+
+        ex = self.assertRaises(SoftLayer.SoftLayerError,
+                               self.hardware.cancel_hardware,
+                               6327)
+        self.assertEqual("Cannot locate billing for the server. The server may already be cancelled.", str(ex))
+
     def test_cancel_hardware_monthly_now(self):
         mock = self.set_mock('SoftLayer_Hardware_Server', 'getObject')
         mock.return_value = {'id': 987, 'billingItem': {'id': 1234},