Ticket Bot

The Ticket Bot project offers effortless switching between MongoDB, MySQL, and SQLite databases, providing flexibility in database management. It features 5 database models, all of which have been successfully migrated to SQL for enhanced compatibility.

Built with discord.js, the bot enables seamless interaction with Discord servers and offers a range of ticket management commands, including /add, /attach, /close, /delete, /help, /manage, /open, /remove, /setup and /commands.

To promote scalability and ease of future development, the bot's commands are designed to be modular, allowing for easy updates and the addition of new features without disrupting the core functionality.

Commands In Action

Setup

(/setup)

setup.mov

Attach

(/attach)

attach.mov

Manage Commands

(/manage, /open, /close, /add, /remove, /delete)

ticket.mov

Changing Databases

config.json

• db_type: sqlite, mongodb, mysql

.env

---

Depending on the database type you choose in config.json, add the following variables to your .env file:

SQLite:

DATABASE_URL="file:./dev.db"

MySQL:

DATABASE_URL="mysql://root:root@localhost:3306/tickets?schema=public"

MongoDB:

MONGO_URI=mongodb://localhost:27017/tickets

schema.prisma

---

Only for SQL databases

Depending on the database type you choose in config.json, change the provide under the datasource to match your databases.

• provider: sqlite, mysql

Note: If you change from mysql to sqlite or visa versa, run the below to update prisma:

npx prisma migrate dev --name init
npx prisma generate

Then delete the migrations folder if it exists.