crash on start (OS X)

[davidak]

i had 0.3.5 working on OS X 10.6.8, now i updated to the newest 0.4.4 and it don't start anymore.

Process:         launchd [41724]
Path:            /Applications/Bitmessage.app/Contents/MacOS/Bitmessage
Identifier:      org.pythonmac.unspecified.Bitmessage
Version:         ??? (???)
Code Type:       X86-64 (Native)
Parent Process:  launchd [235]

Date/Time:       2014-10-20 20:04:05.342 +0200
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version:  6

Interval Since Last Report:          210986 sec
Crashes Since Last Report:           3
Per-App Crashes Since Last Report:   1
Anonymous UUID:                      7C4F96F2-E52A-4BEB-B70E-58F1A76B44BD

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0xfffffffffffffff8
Crashed Thread:  Unknown

Backtrace not available

Unknown thread crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000055  rbx: 0x0000000000000000  rcx: 0x0000000000000000  rdx: 0x0000000000000000
  rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x0000000000000000  rsp: 0x0000000000000000
   r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000
  r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
  rip: 0x00007fff5fc01028  rfl: 0x0000000000010203  cr2: 0xfffffffffffffff8

Binary images description not available

Model: iMac11,3, BootROM IM112.0057.B00, 4 processors, Intel Core i7, 2.93 GHz, 16 GB, SMC 1.59f2

[grant-olson]

The new binaries won't work on Snow Leopard. More details in this forum post

[grant-olson]

Maybe we should add the requirement to the main bitmessage.org page. Do you run that @Atheros1 ?

[MrChrisJ]

I can also report that it doesn't start on OS X 10.9.5

[grant-olson]

I think you're experiencing a different problem. Can you open the OSX Console under Applications -> Utilities, restart the app, and see if there is any appropriate error output?

[deutrino]

I'm experiencing an instant crash on start from a fresh-downloaded binary on an OS X 10.7.5 system which has never had Bitmessage installed before.

I also saw a segfault in the crash report.

11/21/14 12:00:44.727 PM ReportCrash: Failed to create CSSymbolicatorRef for launchd[3667]
11/21/14 12:00:44.853 PM ReportCrash: Failed to create dSYM-less CSSymbolicatorRef for launchd[3667]
11/21/14 12:00:44.973 PM com.apple.launchd.peruser.501: ([0x0-0x102102].org.pythonmac.unspecified.Bitmessage[3667]) Job appears to have crashed: Segmentation fault: 11
11/21/14 12:00:45.143 PM ReportCrash: Saved crash report for launchd[3667] version ??? (???) to /Users/[REDACTED]/Library/Logs/DiagnosticReports/launchd_2014-11-21-120045_[REDACTED].crash

I'm happy to help poke at it as best I can but my schedule is crazy, so I'll do what I can if devs need more information. :)

[Atheros1]

What is the minimum required OSX version? I have a feeling that 10.7.5 is too old. When I know, I will add the information to the homepage.

[grant-olson]

I would have expected Snow Leopard (10.6.8) was the last unsupported version. All the major changes to everythinghappened when Lion (10.7...) came out. It would be nice if we could find some other people with lion to test this.

[deutrino]

I could test this on a machine running Snow Leopard if desired.

[grant-olson]

Thanks for the offer, but it's known that the binary doesn't work on Snow Leopard. Was hoping to get some diagnostics on a broken machine with something newer.

[deutrino]

Sadly I don't have access to any other 10.7 machines but I'm willing to dig through and post logs here from my laptop (on which the problem occurs) if requested :)

[halo]

For me, the downloaded BitMessage 0.4.4 binary launches just fine on a freshly installed OS X 10.10.1 (I have the command line tools installed though).

[davidak]

it works on OS X 10.9.5

[3a299d0c]

I have a machine with Mac 10.7.5 on it. I am not a coder, but if you'd like to give me explicit, step-by-step instructions on what I need to do, I'd be happy to help.