[HOLD for payment 2022-12-15] [Image] Web - Profile - The white background in the image changes to black

[kbecciv]

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Action Performed:

1. Go to URL https://staging.new.expensify.com/
   and login with any account
2. Go to Settings->Profile->Upload photo
3. Select an image with a white background and click save

Attachment:

Expected Result:

The background on the avatar should remain white

Actual Result:

The white background changes to black

Workaround:

Unknown

Platform:

Where is this issue occurring?

• Web
• iOS
• Android
• Desktop App
• Mobile Web

Version Number: 1.2.1.0

Reproducible in staging?: Yes

Reproducible in production?: Yes

Email or phone of affected tester (no customers): any

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug5734779_Recording__1914.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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[melvin-bot]

Triggered auto assignment to @tgolen (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[thesahindia]

It's not an issue, it happens because the background is transparent. The result will be the same if we try it on other platforms (e.g. Slack, Whatsapp)

[tgolen]

Shouldn't the transparent background remain transparent though? Is this because it's being converted to a JPEG at some point (and transparency isn't supported)?

[parasharrajat]

It seems like the backend is removing the transparency after processing the image.

[varshamb]

Yes, while saving, image is converting jpeg and jpeg doesn't support transparency.

[tgolen]

All right, sounds like this would be an internal issue for us to fix then on the server. It would be nice to support images with transparent backgrounds.