[HOLD for payment 2023-06-29] [$1000] Find and remove all instances where we show "You appear to be offline" twice in the UI, such that we only show it once.

[kavimuru]

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Action Performed:

Sometimes our UI displays "You appear to be offline" two times (e.g. once on the page itself, and once at the footer of the page). Here's an example that we recently fixed - #19187

Here's an example of another that's still not fixed:

1. Switch to offline
2. Create new workspace(if not created)
3. Go to any workspace > bank account
4. Select Connect online with Plaid option

Expected Result:

We should show only one "You appear to be offline" message to the end user.

Actual Result:

We show two "You appear to be offline" messages in the UI, which is redundant.

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?
Yes you can easily ignore.

Platforms:

• Android / native
• Android / Chrome
• iOS / native
• iOS / Safari
• MacOS / Chrome / Safari
• MacOS / Desktop

Version Number: 1.3.22-0
Reproducible in staging?: y
Reproducible in production?: y

Screen_Recording_20230530_193834_New.Expensify.mp4

Expensify/Expensify Issue URL:
Issue reported by: @gadhiyamanan
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1685455943267169

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[melvin-bot]

Triggered auto assignment to @michaelhaxhiu (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[melvin-bot]

Bug0 Triage Checklist (Main S/O)

• This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[dhairyasenjaliya]

Proposal

Please re-state the problem that we are trying to solve in this issue.

• two offline message shows in connect bank account page 

What is the root cause of that problem?

• The root cause is when we use <ScreenWrapper> component at parent level we are showing bottom left you appears to be offline on all smallScreenDevice and it will even show if we already have the <FullPageOfflineBlockingView> as we don’t have any logic to hide/show

What changes do you think we should make in order to solve the problem?

• In order to solve this we can define new props shouldShowOfflineIndicator to <ScreenWrapper> by default we should add true to always show and if we use <FullPageOfflineBlockingView> then simply we can pass shouldShowOfflineIndicator={false}

• We can see this behaviour of displaying couple of offline indicators on multiple pages, we need to identify all affected screen once the above solution approves we can find all affected pages on PR and then apply shouldShowOfflineIndicator props

• As per updated scope we can change this all below Instances where we are using <FullPageOfflineBlockingView> with <ScreenWrapper>

  • RequestorOnfidoStep.js
  • ReimbursementAccountLoadingIndicator.js
  • CodesPage.js
  • DisablePage.js
  • SuccessPage.js
  • VerifyPage.js
  • WalletStatementPage.js
  • AddPersonalBankAccountPage.js
  • BankAccountPlaidStep.js

[tienifr]

Proposal

Please re-state the problem that we are trying to solve in this issue.

two offline message are shown in connect bank account page when users are in offline mode

What is the root cause of that problem?

In

App/src/components/AddPlaidBankAccount.js

Line 168 in af6fb07

<FullPageOfflineBlockingView>

We're using FullPageOfflineBlockingView that shows the you appears to be offline text when users are in offline mode
Beside, we also show you appears to be offline on the bottom-left of the screen in small device

What changes do you think we should make in order to solve the problem?

In FullPageOfflineBlockingView, we should show title = props.translate('common.youAppearToBeOffline') only in large screen by using isSmallScreenWidth props from withWindowDimensions HOC

What alternative solutions did you explore? (Optional)

We can remove title={props.translate('common.youAppearToBeOffline')} in FullPageOfflineBlockingView because we always show you appears to be offline when user's in offline mode

[melvin-bot]

@michaelhaxhiu Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[michaelhaxhiu]

Hmm. I am torn on this

[michaelhaxhiu]

I want more input in #expensify-bugs before we proceed further. Please hold!

https://expensify.slack.com/archives/C049HHMV9SM/p1686149657454899?thread_ts=1685455943.267169&cid=C049HHMV9SM

[michaelhaxhiu]

@dhairyasenjaliya and @tienifr - how would you feel about us expanding the scope of this bug to be more holistic, and figure out the root cause for this offline page showing (and fix it across the board)?