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[$1000] iOS/mWeb - The app crashes when requesting money from someone with a chat history or no prior chat #28054

@izarutskaya

Description

@izarutskaya

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Issue found when executing #27739

Action Performed:

Prerequisites: Must be performed on a small screen.

Scenario 1: Requesting money from a person with no prior chat history:

  1. Navigate to https://staging.new.expensify.com/
    or open the app
  2. Tap on the green plus button
  3. Select ''Request money''
  4. Enter any amount and tap ''Next''
  5. Search and select a person with no prior chat history

Scenario 2: Requesting money from a person with prior chat history

  1. Navigate to https://staging.new.expensify.com/
    or open the app
  2. Tap on the green plus button
  3. Select ''Request money''
  4. Enter any amount and tap ''Next''
  5. Search and select a person with prior chat history

Expected Result:

The user can request money from someone without problems.

Actual Result:

The app crashes regardless of whether you request money from someone with a previous chat history or no chat history.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number: 1.3.73-0

Reproducible in staging?: Y

Reproducible in production?: Y

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug6210996_mweb_-_with_no_chat_history.mp4
Bug6210996_mWeb_-_with_chat_history.mp4

utest-dl.s3.amazonaws.com_12102_26469_428866_6210996_bugAttachment_Bug6210996_logs_-mWeb-Request_money-_logs.txt_X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20230923T070152Z&X-Amz-SignedHeaders=host&X-Amz-Expires=86400&X-Amz-Cre.txt
utest-dl.s3.amazonaws.com_12102_26469_428866_6210996_bugAttachment_Bug6210996_logs_iOS_app.txt_X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20230923T070121Z&X-Amz-SignedHeaders=host&X-Amz-Expires=86400&X-Amz-Credential=AKIAJ2UIWMJ2OM.txt

Expensify/Expensify Issue URL:

Issue reported by: Applause-Internal Team

Slack conversation: @

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