[$750] Desktop - "Hmm... it's not here" is displayed when a profile deeplink is opened two or more times

[izarutskaya]

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Found when executing PR : #29277

Version Number: v1.3.81-6

Reproducible in staging?: Y

Reproducible in production?: Y

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Expensify/Expensify Issue URL:

Issue reported by: Applause-Internal Team

Slack conversation: @

Action Performed:

Precondition: User A and User B should have no prior chat history

As User A:

1. Open a tab and sign in as User A
2. Click on 'Profile avatar' > Share code > Copy URL to clipboard

As User B:

1. Open staging.new.expensify.com and sign in as User B
2. Paste the URL into the address bar
3. Press enter
4. In the ''Open New Expensify'' modal, click on the CTA button to open the app
5. Close the profile page
6. Go back to the web page and paste the profile link for a second time
7. Repeat step 4

Expected Result:

There should be no errors when opening the deeplink from the same profile page multiple times.

Actual Result:

The user encounters a "page not found" error when attempting to open the profile page deeplink two or more times in Desktop app.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Android: Native

Android: mWeb Chrome

iOS: Native

iOS: mWeb Safari

MacOS: Chrome / Safari

MacOS: Desktop

Bug6233436_1697049112244.Profile_page_in_desktop_app_-error.mp4

utest-dl.s3.amazonaws.com_12102_26469_432782_6233436_bugAttachment_Bug6233436_1697049112244%21Profile_page_-_Desktop.log_X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20231011T195222Z&X-Amz-SignedHeaders=host&X-Amz-Expires=86400&X-Amz.txt

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~019231ee47ef138a05
• Upwork Job ID: 1712194879740461056
• Last Price Increase: 2023-10-27
• Automatic offers:
• situchan | Contributor | 27546164

[melvin-bot]

Triggered auto assignment to @NicMendonca (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~019231ee47ef138a05

[melvin-bot]

Bug0 Triage Checklist (Main S/O)

• This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @eVoloshchak (External)

[akamefi202]

Not reproducible.

[NicMendonca]

@izarutskaya can you still reproduce this issue?

[izarutskaya]

Yes, @NicMendonca, we can reproduce this still on Version 1.3.83-10 (1.3.83-10)

Screen.Recording.2023-10-13.at.17.47.45.mov

Screen.Recording.2023-10-13.at.17.46.30.mov