[$500] IOS - Sign out - App crashes if user sign out of new account after sending a message while offline

[lanitochka17]

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Version Number: 1.3.81-6

Reproducible in staging?: Yes

Reproducible in production?: Yes

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

Action Performed:

1. Open New Expensify app
2. Enter email address to create a new account
3. Enter magic code
4. Disable internet connection
5. Go to a new chat and send a few messages
6. Return to LHN
7. Tap on avatar
8. Tap on "Sign out" and confirm

Expected Result:

Login page should be displayed without issues

Actual Result:

The app crashes

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Android: Native

Android: mWeb Chrome

iOS: Native

Bug6233456_1697050038080.Kgin3510_1_.mp4

iOS: mWeb Safari

MacOS: Chrome / Safari

MacOS: Desktop

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~01d857e28e5afd3179
• Upwork Job ID: 1714017865004101632
• Last Price Increase: 2023-11-06

Issue Owner

Current Issue Owner: @hoangzinh

[melvin-bot]

Triggered auto assignment to @johncschuster (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[melvin-bot]

Bug0 Triage Checklist (Main S/O)

• This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[johncschuster]

Triaged

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~01d857e28e5afd3179

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @hoangzinh (External)

[keisyrzk]

Tried but could not reproduce on main 1.3.86-1.

Here is the video. Be patient in the middle of the material as I waited for the app to inform me it is in offline mode indeed - to be sure.

offlineSignOutNewUser.mp4