[$500] Web - Login - Error page is displayed after changing the long URL to staging and go to it

[izarutskaya]

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Issue found when executing PR: #28984

Version Number: 1.3.86-1

Reproducible in staging?: Y

Reproducible in production?: N

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Expensify/Expensify Issue URL:

Issue reported by: Applause-Internal Team

Slack conversation: @

Action Performed:

Pre-requisite: user must be logged in with account A on expensify.com and account B on new.expensify.com

1. With account B on expensify.com go to Support and select Concierge.
2. A new tab will open with a long URL, copy it.
3. Change the URL to staging.new.expensify.com and go to it.

Expected Result:

User A should be successfully logged in to ND with no error pages displayed.

Actual Result:

User A is logged in but there is an error page displayed.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Android: Native

Android: mWeb Chrome

iOS: Native

iOS: mWeb Safari

MacOS: Chrome / Safari

Bug6241329_1697603277658.bandicam_2023-10-17_21-59-49-598.mp4

MacOS: Desktop

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~01b109095a56a932b9
• Upwork Job ID: 1714580146381455361
• Last Price Increase: 2023-10-18
• Automatic offers:
• cubuspl42 | Reviewer | 27258677

[melvin-bot]

Triggered auto assignment to @kadiealexander (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~01b109095a56a932b9

[melvin-bot]

Bug0 Triage Checklist (Main S/O)

• This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @cubuspl42 (External)

[izarutskaya]

Not reproducible in production

20231018_114714.mp4