[PAID] [$500] Video - Two different crashes occur when downloading video #36833
Description
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Version Number: 1.4.43-0
Reproducible in staging?: y
Reproducible in production?: new feature
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: applause internal team
Slack conversation:
Action Performed:
- Launch New Expensify app.
- Go to any chat.
- Upload a video.
- Without playing the video, tap 3-dot menu > Download.
- Tap Refresh.
- Upload a video.
- Play the videp.
- While the video is playing, tap 3-dot menu > Download.
Expected Result:
In Step 4 and 8, video will be downloaded successfully.
Actual Result:
In Step 4 and 8, different kind of crash occurs when downloading the video.
Workaround:
Can the user still use Expensify without this being fixed? Have you informed them of the workaround?
Platforms:
Which of our officially supported platforms is this issue occurring on?
- Android: Native
- Android: mWeb Chrome
- iOS: Native
- iOS: mWeb Safari
- MacOS: Chrome / Safari
- MacOS: Desktop
Screenshots/Videos
Add any screenshot/video evidence
Bug6385234_1708401514169.Screen_Recording_20240220_100945_New_Expensify.mp4
Upwork Automation - Do Not Edit
- Upwork Job URL: https://www.upwork.com/jobs/~0123abf5d159d1b988
- Upwork Job ID: 1759796028263505920
- Last Price Increase: 2024-02-20
- Automatic offers:
- shahinyan11 | Contributor | 0