[HOLD for payment 2024-07-10] [$500] critical: Chat is not marked as read when receiving a message being in the chat

[m-natarajan]

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Version Number: 1.4.62-3
Reproducible in staging?: y
Reproducible in production?: y
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @iwiznia
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1711638025134599

Action Performed:

1. Go to any chat
2. Open another tab or not having the window on focus
3. Receive a notification for a new message in the chat
4. Click on the notification and land on the chat
5. Chat should be marked since message is read
6. Go to another chat
7. Again open the chat where the message is received

Expected Result:

In step 4 or in step 6 LHN should be unbold as the message is read

Actual Result:

Still showing as unread, user has to click back to the chat as in step 7 to show as "read"

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Chat.mp4

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Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~018e5ebea78782ee33
• Upwork Job ID: 1778874424236658688
• Last Price Increase: 2024-07-03
• Automatic offers:
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Issue Owner

Current Issue Owner: @dylanexpensify

Issue Owner

Current Issue Owner: @dylanexpensify

[melvin-bot]

Triggered auto assignment to @dylanexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[dylanexpensify]

Yep, could repro, though low value

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~018e5ebea78782ee33

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @abdulrahuman5196 (External)

[iwiznia]

though low value

I disagree, this is happening to me every day, many times a day. It makes the app look broken as it makes you have to click out and back in to mark as read.

[ShridharGoel]

What is the expected behaviour? Should we quickly mark it as read when the user switches to the tab? Then the user wouldn't be able to know that there are some new messages, and where the new messages start from. Maybe we can have some interval, like mark it as read after 4 seconds (just as an example).

[giorgi17]

Doesn't show notifications for me like in the video, do I need to activate something? trying to replicate the issue. @dylanexpensify