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[HOLD for payment 2024-06-24] [$250] Desktop app startup is slow #42558

@m-natarajan

Description

@m-natarajan

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Version Number: 1.4.75-0
Reproducible in staging?: n
Reproducible in production?: n
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @neil-marcellini
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1716480870229429

Action Performed:

  1. Install the desktop app on Mac
  2. Open it
  3. Quit/close it completely
  4. Open it again

Expected Result:

The app opens quickly, within a few seconds

Actual Result:

The app takes over 30 seconds to open, then a bunch of time to load a chat. Let's focus on the slow opening part specifically, since that's unique to the desktop app.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

desktop-startup720.mov

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Issue OwnerCurrent Issue Owner: @anmurali

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Awaiting PaymentAuto-added when associated PR is deployed to productionBugSomething is broken. Auto assigns a BugZero manager.DailyKSv2ExternalAdded to denote the issue can be worked on by a contributorNeeds ReproductionReproducible steps needed

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