OS - Chat - Images taken in HEIC with the device are not displayed on chat

[m-natarajan]

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Version Number: 1.4.81-1
Reproducible in staging?: y
Reproducible in production?: no
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: applause internal team
Slack conversation:

Action Performed:

Pre-requisite: go to iPhone Settings > Camera > Formats, select "High Efficiency" and take a photo with the camera app.

1. Go to any chat.
2. Tap on the "+" menu and select "Add attachment".
3. Select "Choose from gallery" and send the photo that was taken with the device.
4. Verify that after "Uploading attachment..." message, a loading spinner appears.
5. Verify the photo is not displayed on the chat.

Expected Result:

The images should be displayed on chat after being sent.

Actual Result:

The images are not displayed on chat after being sent.

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Vkvf1067.1.mp4

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[melvin-bot]

Triggered auto assignment to @miljakljajic (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @thienlnam (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[m-natarajan]

@thienlnam FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors

[m-natarajan]

We think that this bug might be related to #vip-vsb