[HOLD for payment 2024-06-28] [$250] Don't show "We might have a problem. Check out "

[srikarparsi]

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

---

Version Number:
Reproducible in staging?:
Reproducible in production?:
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by:
**Slack conversation:https://expensify.slack.com/archives/C05LX9D6E07/p1717834594513299

Action Performed:

1. In Network devtools, verify that Ping command is called every 60 seconds (see Network Devtools)
2. Block https://dev.new.expensify.com:8082/api request to make backend unreachable (see Block network request)
3. Verify that after a while, 'You appear to be offline.' message appears.

Expected Result:

We should only ever see the 'You appear to be offline.' message

Actual Result:

Sometimes, we see the 'We might have a problem. Check out status.expensify.com.' message

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• [ x] MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~01557bbba5e2f56091
• Upwork Job ID: 1800772528715909319
• Last Price Increase: 2024-06-12

Issue Owner

Current Issue Owner: @trjExpensify

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~01557bbba5e2f56091

[melvin-bot]

Triggered auto assignment to @trjExpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @mananjadhav (External)

[srikarparsi]

Essentially, we need to revert this PR without altering future changes made to networking like this PR. @tienifr @DylanDylann @cubuspl42 if you could take a look at this, that would be great since you worked on the original PR to add in this functionality.

[tienifr]

@srikarparsi Sure, I can work on this. Feel free to assign me and @DylanDylann (who reviewed the PR) to this issue 🙏

[DylanDylann]

@tienifr Please ping me when the PR is ready

[srikarparsi]

Cool thanks, @mananjadhav reassigning to @DylanDylann since he reviewed the initial PR.