[HOLD for payment 2024-06-20] mWeb - Bank account - App crashes when connecting online with Plaid and trying to start over #43598
Description
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Version Number: 1.4.82-0
Reproducible in staging?: y
Reproducible in production?: unable to check with test credentials
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/4621717
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause internal team
Slack conversation:
Action Performed:
Pre-requisite: user must have created a Workspace and have enabled Workflows. During this process, no page should be reloaded or refreshed.
- Go to Settings > Workspaces > Workspace > Workflows.
- Tap on "Connect bank account".
- Tap on "Connect online with Plaid" and select Regions bank.
- Enter testing credentials, account and continue.
- Enter "First" and "Last" as First name and Last name.
- Select any date of birth.
- Once on the SSN page, tap a few times on the back arrow icon on the top left corner, until you get to the "Continue with setup" or "Start over" page.
- Tap on Start over button and confirm.
Expected Result:
The app should continue to work, starting over the add bank account process.
Actual Result:
The app crashes after trying to start over the process.
Workaround:
unknown
Platforms:
Which of our officially supported platforms is this issue occurring on?
- Android: Native
- Android: mWeb Chrome
- iOS: Native
- iOS: mWeb Safari
- MacOS: Chrome / Safari
- MacOS: Desktop