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[HOLD for payment 2025-01-18] [HOLD for payment 2025-01-13] [$250] Add receipt - Unable to upload a receipt size equal or larger than 15mb #53341

@IuliiaHerets

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@IuliiaHerets

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Version Number: v9.0.69-1
Reproducible in staging?: Y
Reproducible in production?: Y
Email or phone of affected tester (no customers): hywnnoj@gmail.com
Issue reported by: Applause Internal Team

Action Performed:

  1. Open the Desktop app or go to: https://staging.new.expensify.com/
  2. Click on FAB > Submit expense
  3. Enter an amount, click on 'Next'
  4. Choose any recipient
  5. Click on three dots at top right corner in expense creation screen
  6. Click 'Add receipt'
  7. Select a receipt equal or greater than 15mb.

Expected Result:

The user should be able to upload a receipt size equal or larger than 15mb

Actual Result:

A error message is displayed that the user cannot upload attachments size larger than 24mb.
Error Message: "Attachment is too large - Attachment size is larger than 24 MB limit"

Workaround:

Unknown

Platforms:

  • Android: Standalone
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: Standalone
  • iOS: HybridApp
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6680777_1732993930988!USE_THIS_FILE_TO_TEST.pdf

Bug6680777_1732986510146.impossible_to_upload_a_attachment_size_equal_or_larger_than_15mb.mp4

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Issue OwnerCurrent Issue Owner: @OfstadC

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Awaiting PaymentAuto-added when associated PR is deployed to productionBugSomething is broken. Auto assigns a BugZero manager.DailyKSv2ExternalAdded to denote the issue can be worked on by a contributor

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