[$250] Clicking “Try New Expensify” sends the user back into New Expensify but with an endless spinner #53791
Description
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Version Number: NA
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: NA
If this was caught during regression testing, add the test name, ID and link from TestRail: NA
Email or phone of affected tester (no customers): flavia.usertesting+migrationuser2@gmail.com
Logs: NA
Expensify/Expensify Issue URL: NA
Issue reported by: @flaviadefaria
Slack conversation (hyperlinked to channel name): https://expensify.slack.com/archives/C07NMDKEFMH/p1733514826233499
Action Performed:
- Create a new user account in ND
- Click "Switch to Expensify Classic"
- Go through the prompts to be redirected to Classis
- Once in Classic click "Try New Expensify"
Expected Result:
Land in the chat that the user had selected before clicking "Switch to Expensify Classic"
Actual Result:
No chat was selected and the user got an infinite spinner
This is the https://new.expensify.com/transition?accountID=18754488&email=flavia.usertesting%2Bmi[…]SrY9cTU6dsQ4LxZlhOToihMK1XYyO&exitTo=&shouldForceLogin=false the user landed in.
Workaround:
NA
Platforms:
Which of our officially supported platforms is this issue occurring on?
- Android: Standalone
- Android: HybridApp
- Android: mWeb Chrome
- iOS: Standalone
- iOS: HybridApp
- iOS: mWeb Safari
- MacOS: Chrome / Safari
- MacOS: Desktop
Screenshots/Videos
Add any screenshot/video evidence
Upwork Automation - Do Not Edit
- Upwork Job URL: https://www.upwork.com/jobs/~021866218254341990904
- Upwork Job ID: 1866218254341990904
- Last Price Increase: 2024-12-09
Issue Owner
Current Issue Owner: @DylanDylannMetadata
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