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[HOLD for payment 2024-12-30] [$250] NewDot application on staging consistently shows the error message "Uh-oh, something went wrong!" whenever it refreshes, either automatically in the background or through a manual refresh. #54142

@m-natarajan

Description

@m-natarajan

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Version Number:
Reproducible in staging?: Needs Reproduction
Reproducible in production?: Needs Reproduction
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?:
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @davidcardoza
Slack conversation (hyperlinked to channel name): quality

Action Performed:

  1. Open NewDot on the staging environment.
  2. Navigate to any chat.
  3. Allow the application to refresh automatically or perform a manual refresh.

Expected Result:

The application should load the content normally without errors after a refresh.

Actual Result:

The error message "Uh-oh, something went wrong!" is displayed regardless of the chat being viewed.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Standalone
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: Standalone
  • iOS: HybridApp
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence
4.New.Expensify.-.13.December.2024.mp4

onyx-state (3).txt

image (5)

image (6)

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Issue OwnerCurrent Issue Owner: @twisterdotcom

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AutoAssignerNewDotQualityUsed to assign quality issues to engineersAwaiting PaymentAuto-added when associated PR is deployed to productionBugSomething is broken. Auto assigns a BugZero manager.DailyKSv2

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