[Due for payment 2025-03-10] [$250] Update logic around showing loading skeletons

[mountiny]

Background:

Currently, the app uses loading indicators (skeletons and loading bars) to show when data is being retrieved. The loading states were originally implemented to provide visual feedback during data fetching operations.

Problem:

We currently often land in the infinite loading state. When the app displays loading indicators at inappropriate times (such as when no data is being fetched), it causes user confusion and perceived performance issues, which results in unnecessary wait times and degraded user experience.

There are three specific scenarios to focus on:

• Chat with completely missing message history (no report actions)
• Chat with only the latest message visible (1 report action)
• Simultaneous infinite loaders appearing on both LHN and report view (no reports & report actions)

Solution:

Improve the cases highlighted above so that we do not show the loader when we do not fetch data

@adhorodyski

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021892553675068649789
• Upwork Job ID: 1892553675068649789
• Last Price Increase: 2025-02-20

Issue Owner

Current Issue Owner: @strepanier03

[melvin-bot]

Triggered auto assignment to @strepanier03 (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[martasudol]

Hi, Marta from Callstack here. Please assign me to this ticket - I've created PR in #56819

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~021892553675068649789