[Due for payment 2025-06-18] [$250] LHN - When merging accounts, more chats appear after killing the app and relaunching.

[jponikarchuk]

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

---

Version Number: 9.1.24-2
Reproducible in staging?: Yes
Reproducible in production?: Unable to check, new feature
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: Yes, reproducible on both
If this was caught during regression testing, add the test name, ID and link from TestRail: #56911
Email or phone of affected tester (no customers): ibellicotest+521@gmail.com
Issue reported by: Applause Internal Team
Device used: Motorola MotoG60 - Android 12 - Chrome / Windows 10 - Chrome
App Component: Left Hand Navigation (LHN)

Action Performed:

Prerequisite: merged account must contain chats appart from workspace ones. (Individual, group or rooms)

1. Open the Expensify app.
2. Tap on "Settings" and select "Security"
3. Tap on "Merge Accounts"
4. Complete the merging process.
5. Return to LHN.
6. Note that only workspace chats of the second account are displayed.
7. Kill and relaunch the app.
8. Note that now. the rest of the chats of the second account appeared.

Expected Result:

All the chats of the second account should appear automatically after finishing the merging process.

Actual Result:

When merging accounts, only workspace chats of the second one are automatically displayed. On Android, after killing and relaunching the app, all the individual, group or room chats appear on LHN.
For Web and mWeb, to reproduce this, the user has to change to "Focus" mode and return to "Most Recent".
Also, tasks of Concierge chat, appear on LHN as separated chats after accounts are merged.

Workaround:

Unknown

Platforms:

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

1.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021909686235324826670
• Upwork Job ID: 1909686235324826670
• Last Price Increase: 2025-04-08

Issue Owner

Current Issue Owner: @

Issue Owner

Current Issue Owner: @slafortune

[melvin-bot]

Triggered auto assignment to @MariaHCD (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

Triggered auto assignment to @slafortune (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[MariaHCD]

This looks like it does not need to block the deploy because it is a new feature - it can be a follow up improvement from #56911

@allroundexperts @parasharrajat @arosiclair - will all improvements be tracked in the main issue #54443?