[Due for payment 2025-10-27] [$500] [EUR Billing] Adding a debit card to pay for your subscription leads to a flow to Add a Bank Account after.

[trjExpensify]

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Version Number: v9.1.68-7
Reproducible in staging?:
Reproducible in production?:
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @trjExpensify @mountiny @AndrewGable
Slack conversation (hyperlinked to channel name): #convert

Action Performed:

1. Create a workspace
2. Go to Account > Subscription > Add Payment Card
3. Add a debit card
4. Enter the details > Confirm
5. Observe being asked to add bank details next.

Expected Result:

No prompt to add bank details after adding a debit card payment card. A debit card can be added to pay for a subscription to Expensify.

Actual Result:

After adding the debit card as the payment card, the user is then prompted to add bank details.

Workaround:

Use OldDot

Platforms:

Select the officially supported platforms where the issue was reproduced:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Platforms Tested:

On which of our officially supported platforms was this issue tested:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

in the Slack thread linked.

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Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021935793257602028023
• Upwork Job ID: 1935793257602028023
• Last Price Increase: 2025-06-19
• Automatic offers:
• dominictb | Reviewer | 107748776

Issue Owner

Current Issue Owner: @trjExpensify

[melvin-bot]

Triggered auto assignment to @mallenexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

⚠️ Could not update price automatically because there is no linked Upwork Job ID. The BZ team member will need to update the price manually in Upwork.

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~021935793257602028023