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Description
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Version Number: 9.1.74-9
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @cead22
Slack conversation (hyperlinked to channel name): #Expensify Bugs
Action Performed:
- Enter your email on the login page (for an account with 2FA enabled)
- Observe that you're prompted for the authenticator password immediately, not the magic code
- Enter the authenticator password — it fails
- Click “Go back,” then click “Next” again (email is still filled in)
- This time, you’re prompted for the magic code, then the authenticator password
- Login is successful after completing both steps.
Expected Result:
Users should be prompted first for the magic code, then for the authenticator password in a consistent, sequential flow.
Actual Result:
The flow incorrectly prompts for the authenticator password first, resulting in failed login and requiring the user to restart the process manually.
Workaround:
Can the user still use Expensify without this being fixed? Have you informed them of the workaround?
Platforms:
Select the officially supported platforms where the issue was reproduced:
- Android: App
- Android: mWeb Chrome
- iOS: App
- iOS: mWeb Safari
- iOS: mWeb Chrome
- Windows: Chrome
- MacOS: Chrome / Safari
- MacOS: Desktop
Platforms Tested:
On which of our officially supported platforms was this issue tested:- Android: App
- Android: mWeb Chrome
- iOS: App
- iOS: mWeb Safari
- iOS: mWeb Chrome
- Windows: Chrome
- MacOS: Chrome / Safari
- MacOS: Desktop
Screenshots/Videos
Add any screenshot/video evidence
Recording.1371.mp4
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- Upwork Job URL: https://www.upwork.com/jobs/~021940739167765805147
- Upwork Job ID: 1940739167765805147
- Last Price Increase: 2025-07-03
Issue Owner
Current Issue Owner: @brunovjkMetadata
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