[$250] Sign up via link-The app is unresponsive after navigating from Concierge chat to Inbox

[mitarachim]

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

---

Version Number: 9.1.77-1
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/6435775
Email or phone of affected tester (no customers): N/A
Issue reported by: Applause Internal Team
Device used: iPhone 15 iOs 18.5 Safari
App Component: Other

Action Performed:

1. Sign out of the expensify app
2. Navigate to the https://staging.new.expensify.com/concierge and sign up with the new gmail account
3. Select "Truck and budget" onboarding option
4. Tap "Skip" on the Test Drive modal
5. When landed in the Concierge chat, tap app back button to navigate to the Inbox tab
6. Tap on any other tab

Expected Result:

User is able to interact with the app after signing up via concierge link and navigating away from the Concierge chat

Actual Result:

User is not able to interact with the app after signing up via concierge link and navigating away from the Concierge chat. The app becomes unresponsive

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

ScreenRecording_07-08-2025.11-14-05_1.MP4

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021942587004012581540
• Upwork Job ID: 1942587004012581540
• Last Price Increase: 2025-07-08
• Automatic offers:
• dominictb | Reviewer | 107978742
• truph01 | Contributor | 107978744

Issue Owner

Current Issue Owner: @

Issue Owner

Current Issue Owner: @isabelastisser

[melvin-bot]

Triggered auto assignment to @isabelastisser (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[truph01]

Proposal

Please re-state the problem that we are trying to solve in this issue.

• Sign up via link-The app is unresponsive after navigating from Concierge chat to Inbox

What is the root cause of that problem?

• After completing onboarding, we navigate the user to the test drive screen:
  

  App/src/pages/OnboardingWorkspaceOptional/BaseOnboardingWorkspaceOptional.tsx

  Line 90 in e8ee21b

  navigateAfterOnboarding(isSmallScreenWidth, isBetaEnabled(CONST.BETAS.DEFAULT_ROOMS), onboardingPolicyID, mergedAccountConciergeReportID);

• This subsequently triggers handleDeeplinkNavigation, which navigates the user to the intended deeplink (in this case, the Concierge report):
  

  App/src/libs/actions/Report.ts

  Line 3431 in 9fe2818

  onCompleted: handleDeeplinkNavigation,

• As a result, the test drive modal is rendered underneath the Concierge screen, making it the screen history is displayed incorrectly.

What changes do you think we should make in order to solve the problem?

• We should wrap the navigation call at the end of onboarding:
  

  App/src/pages/OnboardingWorkspaceOptional/BaseOnboardingWorkspaceOptional.tsx

  Line 90 in e8ee21b

  navigateAfterOnboarding(isSmallScreenWidth, isBetaEnabled(CONST.BETAS.DEFAULT_ROOMS), onboardingPolicyID, mergedAccountConciergeReportID);

  
  in Navigation.setNavigationActionToMicrotaskQueue. This ensures that the deeplink navigation happens first, and only afterward do we navigate to the test drive screen—preventing modal stacking issues.

• We should also audit other places that invoke navigateAfterOnboarding and apply the same treatment where necessary.

What specific scenarios should we cover in automated tests to prevent reintroducing this issue in the future?

• None

What alternative solutions did you explore? (Optional)

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~021942587004012581540

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @dominictb (External)