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[Due for payment 2025-08-20] Physical Expensify Card isn't visible in NewDot #68033

@joekaufmanexpensify

Description

@joekaufmanexpensify

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Version Number: v9.1.89-19
Reproducible in staging?: Y
Reproducible in production?: Y
If this was caught during regression testing, add the test name, ID and link from TestRail: N/A
Email or phone of affected tester (no customers): daniel@expensify.com
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL: N/A
Issue reported by: @danielrvidal
Slack conversation: #convert

Action Performed:

  1. Login to an account that has both a physical and virtual Expensify combo card (meaning, the card was originally issued in Expensify Classic).
  2. Make sure the physical card was replaced at some point, meaning the physical card's cardID in Expensify is > than the virtual card's cardID.
  3. Go to Settings > Wallet.
  4. Tap the Expensify Card row.

Note: If you're trying to reproduce this and have a combo Expensify Card, but haven't replaced the physical card at some point (meaning you don't meet the conditions to see this bug), you can also simulate the page where we don't show the physical card by manually replacing the cardID in this URL with your virtual cardID: https://staging.new.expensify.com/settings/wallet/card/%cardID%.

Expected Result:

You should see both the physical and virtual card that together make up the combo card on the Expensify Card page.

Actual Result:

If the physical card has a cardID higher than the virtual card, we incorrectly only show the virtual card on this page. One suggested solution to this from @mountiny is to update this grouping logic here to make sure we always keep the physical card ID.

Workaround:

If you manually reload https://staging.new.expensify.com/settings/wallet/card/%cardID% with your physical cardID, then we show both cards on the Expensify Card page.

Platforms:

Select the officially supported platforms where the issue was reproduced:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Expected combo Expensify Card page

Image

Actual combo Expensify Card page because of this bug

Image

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Issue OwnerCurrent Issue Owner: @
Issue OwnerCurrent Issue Owner: @muttmuure

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