[Due for payment 2025-10-01] Report -"Rejected this expense" system message gets grayed out everytime the user is offline

[jponikarchuk]

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Version Number: 9.2.14-1
Reproducible in staging?: Yes
Reproducible in production?: N/A - new feature, doesn't exist in prod
If this was caught during regression testing, add the test name, ID and link from TestRail: #62787
Email or phone of affected tester (no customers): ibellicotest+1786@gmail.com
Issue reported by: Applause Internal Team
Device used: Motorola MotoG60 / Android 12 / Chrome ( mWeb / Hybrid app) - Windows 11 / Chrome
App Component: Money Requests

Action Performed:

Prerequisite: Account has at least one workspace available.
Prerequisite 2: Delayed submissions and approvals enabled.

1. Open the Expensify app.
2. Open any workspace chat.
3. Create a manual expense.
4. Open the report of the just created expense.
5. Tap on "More" and select "Reject"
6. Enter any reason and reject the expense.
7. Once redirected to report, turn off internet connection.
8. Note that "Rejected this expense" system message, is displayed grayed out.
9. Turn on internet connection again.
10. Note that "Rejected this expense" is displayed with correct opacity again.

Expected Result:

When expense is rejected and user turns internet connection off, the "rejected this expense" message, shouldn´t be displayed with reduced opacity.

Actual Result:

"Rejected this expense" message, is displayed with grayed out everytime the user is offline.

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

1.mp4

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Issue Owner

Current Issue Owner: @garrettmknight

[melvin-bot]

Triggered auto assignment to @OfstadC (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @chuckdries (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.