Chat - Reply count reappears when delete task in thread reply and come online #75739
Description
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Version Number: 9.2.62-0
Reproducible in staging?: Y
Reproducible in production?: Y
If this was caught during regression testing, add the test name, ID and link from TestRail: #73796
Email or phone of affected tester (no customers): gocemate+b2155581@gmail.com
Issue reported by: Applause - Internal Team
Action Performed:
- Send a message
- Reply in thread
- Assign a task
- Navigate back to the parent report
- Verify parent report action displays 1 reply
- Enable Force Offline
- Delete the task
- Go to parent report and verify no reply count is displayed
- Go online
Expected Result:
The parent report action should not display any reply count
Actual Result:
Reply count reappears when delete task in thread reply and come online
Workaround:
Unknown
Platforms:
Select the officially supported platforms where the issue was reproduced:
- Android: App
- Android: mWeb Chrome
- iOS: App
- iOS: mWeb Safari
- iOS: mWeb Chrome
- Windows: Chrome
- MacOS: Chrome / Safari
- MacOS: Desktop
Platforms Tested:
On which of our officially supported platforms was this issue tested:- Android: App
- Android: mWeb Chrome
- iOS: App
- iOS: mWeb Safari
- iOS: mWeb Chrome
- Windows: Chrome
- MacOS: Chrome / Safari
- MacOS: Desktop