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Description
Action Performed:
Precondition: User is logged in
- Using VoiceOver on iOS or TalkBack on Android, open the app
- Swipe right to focus the Account tab and double-tap to activate it
- Swipe right to focus the Profile button and double-tap to activate it
- Swipe right to focus the Status menu item and double-tap to activate it
- Swipe right to focus the Status Emoji button and double-tap to activate it
- Swipe right to focus the emoji category emojis and double-tap to activate it
- Note the behavior after selecting any emoji category and the announcement
This issue reproduces in all screens with the emoji option
Examples:
- New chat
- Group chat
Expected Result:
When a user selects an emoji category button (e.g., "Frequently used", "Smileys", "Animals"), the screen reader focus should move to the corresponding category heading at the top of the emoji list and announce it.
This announces that the view has updated and helps the user understand that the emoji list has changed.
Expected screen reader announcement:
"Smiley, heading"
"Animals, heading"
Actual Result:
Android (TalkBack): No feedback; the user receives no indication that the category changed.
iOS (VoiceOver): Re-announces only the button label (e.g., "emoji Picker.headers.frequently used, button"), giving no indication that the content changed or that a new category is active.
Focus does not move to the category heading or emoji grid.
Area issue was found in:
Profile > Status
Failed WCAG checkpoints
WCAG 2.4.3 Focus Order
https://www.w3.org/WAI/WCAG22/Understanding/focus-order
User impact:
People with mobility impairments who must rely on keyboard access for operating a page benefit from a logical, usable focus order. People with vision impairments or disabilities that make reading difficult can become disoriented when tabbing takes focus someplace unexpected or when they cannot easily find the content surrounding an interactive element. Only a small portion of the page may be visible to an individual using a screen magnifier at a high level of magnification. Such a user may interpret a field in the wrong context if the focus order is not logical.
Suggested resolution:
After selecting a category, programmatically set focus to the category heading and ensure it is announced, using AccessibilityInfo API.
https://appt.org/en/docs/react-native/samples/accessibility-focus
https://reactnative.dev/docs/accessibilityinfo
Environment(s)
Apple iPhone 14 Pro - iOS 18.7.1, Wi-Fi - Native (No mobile browser)
Samsung Galaxy Note10 Plus - Android 12, H0T Mobile - Native (No mobile browser)
Screenshots/Videos
Bug7008046_1763623857687.No_announcement_or_focus_change_after_selecting_an_emoji_category.mp4
Version Number: Production
Reproducible in staging?: NA
Reproducible in production?: Yes
Email or phone of affected tester (no customers): NA
Logs: https://stackoverflow.com/c/expensify/questions/4856 NA
Notes/Photos/Videos: Any additional supporting documentation Yes
Expensify/Expensify Issue URL: https://platform.applause.com/company/12102/products/36628/community-issues/7008046
Issue reported by: NA
Slack conversation: NA