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Pricing - Web - Control plan not applied after selecting Control plan #79770

@nlemma

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@nlemma

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Version Number: v9.3.3-2
Reproducible in staging?: Yes
Reproducible in production?: Unable to validate in Prod - cookies manipulation doesn't work on prod
If this was caught during regression testing, add the test name, ID and link from BrowserStack: https://test-management.browserstack.com/projects/2219752/folder/13176668/test-cases/68071413
Email or phone of affected tester (no customers): N/A
Issue reported by: Applause Internal Team
Bug source: Regression TC Execution
Device used: Windows 11, Chrome
App Component: Other

Action Performed:

Preconditions:

Steps:

  1. Click Compare Plans and Pricing.
  2. Click For your business > Control plan.
  3. Enter a Gmail address without +, then click Get Started > Join.
  4. Skip the “What’s your work email?” modal.
  5. Select QBO > Continue > Continue.
  6. Navigate to Workspaces.

Expected Result:

After selecting the Control plan in Pricing (Web), the user’s subscription should update to Control.

Actual Result:

After selecting the Control plan, the subscription plan is Collect.

Workaround:

Unknown

Platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome / Safari

Screenshots/Videos

Bug7051058_1768572637895.explorer_j62brEDxMD.mp4

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