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Chat-Compose box is not focused when starting a brand new chat #81609

@mitarachim

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@mitarachim

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Version Number: 9.3.15-0
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from BrowserStack: https://test-management.browserstack.com/projects/2219752/folder/13176933/test-cases/41237724
Email or phone of affected tester (no customers): N/A
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: MacBook Air 15.7.3 Chrome
App Component: Chat Report View

Action Performed:

  1. Sign in to ND
  2. Click FAB - Start chat - enter email address of a user who you never interacted with
  3. When navigated to a new chat, observe the compose box

Expected Result:

Compose box is focused in a new chat

Actual Result:

Compose box is not focused when creating a new chat

Workaround:

Unknown

Platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome / Safari

Screenshots/Videos

Bug7068818_1770329902016.New_chat_not_focused.mp4

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