[HOLD for payment 2022-11-16] [$250] [Image] Cant Share attachments between 40-49 mb - reported by @Tushu17

[mvtglobally]

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Action Performed:

1. Go to chat
2. Select Actions -> Add attachment
3. Add an around 45 mb video/file (file in tread)

Expected Result:

Error should be shown immediately since the limit of the file we can at the moment process is 25MB. Let's not have the user wait for the upload if we know it cannot succeed.

Actual Result:

Attachment kept loading until you refresh the page, attachment disappears after refreshing.

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platform:

Where is this issue occurring?

• Web
• iOS
• Android
• Desktop App
• Mobile Web

Version Number: 1.1.43-0
Reproducible in staging?: Y
Reproducible in production?: Y
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos: Any additional supporting documentation

VID_374491118_125842_369.mp4

Expensify/Expensify Issue URL:
Issue reported by: @Tushu17
Slack conversation: https://expensify.slack.com/archives/C01GTK53T8Q/p1644521208448039

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[melvin-bot]

Triggered auto assignment to @mallenexpensify (AutoAssignerTriage), see https://stackoverflow.com/c/expensify/questions/4749 for more details.

[mallenexpensify]

Well... that is a weird one, nice catch @Tushu17
I was able to reproduce, got this is logs

The pdf file @Tushu17 was using is here in slack

If/when we fix this, it'd be great to know why it's happening and to make sure we fix it for all file sizes.

[melvin-bot]

Triggered auto assignment to @marcochavezf (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[marcochavezf]

Marking this issue as internal, because the logs show that there's a size issue on backend:

2022-03-22T20:13:58.941746+00:00 expensidev2004 php-fpm: QHP2Bx /api.php marco+test1@expensify.com !ecash! ?report? [info] Benchmark started:PDFBoxAPI - SPost2
2022-03-22T20:13:58.952725+00:00 expensidev2004 nginx: 2022/03/22 20:13:58 [error] 164010#164010: *2365 client intended to send too large body: 66021374 bytes, client: 127.0.0.1, server: pdfs.expensify.com.dev, request: "POST /api.php HTTP/1.0", host: "pdfs.expensify.com.dev"