[Due for payment 2026-03-24] Bank account - Employee lands on wallet page after adding PBA from expense details page

[jponikarchuk]

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Version Number: 9.3.37.0
Reproducible in staging?: Yes
Reproducible in production?: Unable to validate in Prod - Provide reasoning.
If this was caught during regression testing, add the test name, ID and link from BrowserStack: https://test-management.browserstack.com/projects/2219752/test-runs/TR-8761/folder/13176702/41236794/1247679782
Email or phone of affected tester (no customers): kiatest.78+ck31226100@gmail.com
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: Windows 11/Chrome, iPhone 16/iOS 18.7.1, Pixel 8a/Android 16
App Component: Money Requests

Action Performed:

Precondition :

1. Admin has set up bank account (VBA) in workspace settings
2. Admin has invited member to workspace
3. Employee has submitted expense in workspace chat
4. Admin has approved & paid employee's expense with VBA
   Steps:
5. Navigate to staging.new.expensify.com or launch hybrid app
6. Log in as employee
7. Go to expense details page
8. Click "Add Bank account" button
9. Add personal bank account (use Regions bank >> 0000 checking account)
10. Tap Continue button on bank account added animation page
11. Observe user redirected to wallet page instead of expense details page

Expected Result:

After adding PBA & tapping continue button in animation page, user should be redirected to expense details page showing Paid status & system message displayed as "paid with bank account xxxx via Workspace rules"

Actual Result:

Employee lands on wallet page instead of expense details page after adding PBA & tapping continue button in animation page. Tapping back button from wallet page, navigates user to add bank account page & where's your bank located page, then displaying before expense details page

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari

Screenshots/Videos

bandicam.2026-03-13.08-22-05-927.mp4

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Issue Owner

Current Issue Owner: @collectioneur

[melvin-bot]

Triggered auto assignment to @nkuoch (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.