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+---
+title: Expensify Lounge
+description: Explore the Expensify Lounge - A stylish space to work, relax, and connect.
+---
+
+The Expensify Lounge is a place where people come to Get Shit Done. With beautiful surroundings, great coffee, and a collaborative community, it's the perfect environment to fuel productivity. Check out this guide on how to make the most of the Expensify Lounge!
+
+# The Two Rules
+
+## Rule #1 - Get Shit Done
+The Lounge is designed to help you focus, collaborate, and bring your boldest ideas to life. To keep this environment productive, we ask our members to remember:
+
+- **#focus** - Use the space as it’s intended, without disrupting others. The Lounge is social and collaborative but ultimately meant to support productive work.
+- **#urgency** - Remote work is fantastic, but face-to-face collaboration is unmatched. Use the Lounge to meet co-workers in person and drive your projects forward.
+- **#results** - Don’t confuse time spent with effort or effort with results. Visualize what you want to accomplish and don’t leave until it’s done.
+
+## Rule #2 - Don’t Ruin It for Everyone Else
+We want the Lounge to be an incredible, ever-evolving space. To achieve this, please follow these guidelines:
+
+- **#writeitdown** - If you can share knowledge, do it! Write a blog post, document, or post in Expensify Chat to help others learn from your experience. Suggestions to improve the Lounge are always welcome.
+- **#showup** - Be fully present when you’re here. Engage with others and collaborate in social spaces. This is a community built to get shit done; the more you contribute, the more you gain.
+- **#oneteam** - Inclusivity is a priority. We do not tolerate any form of discrimination. Make an effort to include those who want to join.
+- **#nocreeps** - Don’t make others feel uncomfortable with your words or actions. If you feel uncomfortable or notice it happening to someone else, use the escalation process in the FAQ.
+
+---
+
+# How to Use the Expensify Lounge
+With these two rules in mind, here’s how to get the most from the Lounge:
+
+## Rule #1 - Getting Shit Done
+- **Order drinks from Concierge** - Contact Concierge here to ask questions or order beverages, and they’ll deliver your order to you.
+- **Using an office** - Offices are first-come, first-serve, and ideal for brief calls or meetings. Please keep usage to under an hour. Offices cannot be reserved.
+- **Lounge hours** - The Lounge is open from 8am-6pm PT, Monday through Friday, and closed on some major holidays. Check our Google Maps profile for holiday hours.
+- **Suggest improvements** - Post any ideas to enhance the Lounge experience in #announce - Expensify Lounge.
+
+## Rule #2 - Not Ruining It for Everyone Else
+- **Offices are for calls** - Only use an office if you have a call or meeting, and try to keep it under an hour.
+- **Respect others** - Avoid being too loud or distracting while others work. When collaborating in Expensify Chat, be respectful and maintain a positive environment.
+- **Stay home if you’re sick** - If you’re feeling unwell, please skip the Lounge or wear a mask in public areas.
+- **If you see something, say something** - If you feel uncomfortable or notice others in discomfort, notify Concierge. In Expensify Chat, you can also use our moderation tools (outlined in the FAQ).
+
+We’re thrilled to have you here to live richly, have fun, and help save the world with us. Now, go enjoy the Expensify Lounge, and let’s Get Shit Done!
+
+---
+
+{% include faq-begin.md %}
+
+## What is Concierge? 
+Concierge is our automated system that answers member questions in real-time. Local lounge questions are routed to the Lounge’s Concierge. Message Concierge for drink requests or general inquiries—they’ll handle it for you!
+
+## Who is invited to the Expensify Lounge?
+Everyone is invited! Whether you’re a current customer or just need a productive space, we’d love to have you.
+
+## How do I escalate something that’s making me or someone else uncomfortable? 
+In Expensify Chat, use the escalation feature to flag messages as:
+
+- **Spam or Inconsiderate**: This sends a whisper to the sender and flags the message. These flags are visible to all users but not reviewed by Concierge.
+- **Intimidating or Bullying**: The message is hidden and reviewed. If confirmed, it will remain hidden, and we’ll communicate the violation to the sender.
+- **Harassment or Assault**: The message is hidden immediately, and our team reviews it. The sender receives a warning, and Concierge may block the user if needed.
+
+In person, please notify Concierge with your lounge location, and they’ll escalate the issue accordingly.
+
+## Where are other Expensify Lounge locations? 
+Currently, we only have the San Francisco Lounge, but stay tuned for more locations coming soon! 
+{% include faq-end.md %}
+