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130 changes: 99 additions & 31 deletions
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docs/articles/new-expensify/billing-and-subscriptions/Billing-Overview.md
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| title: Billing and Subscriptions | ||
| description: Expensify Billing Overview | ||
| title: billing-and-subscriptions.md | ||
| description: Understand how Collect and Control plans are billed in Expensify, including pricing tiers, eligibility, and how to transfer billing ownership. | ||
| keywords: [billing, subscription, pricing, collect plan, control plan, expensify card, billing owner, workspace billing, transfer billing] | ||
| --- | ||
| <div id="new-expensify" markdown="1"> | ||
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| At the beginning of each month, the workspace's Billing Owner is billed for the previous month’s activity. | ||
| Your Expensify bill is determined by the following: | ||
| - The number of active members in your workspace | ||
| - Whether you have a Collect or Control plan | ||
| - Whether you’re on pay-per-use or an annual subscription | ||
| - Whether you’re using the Expensify Visa® Commercial Card | ||
| Here’s everything you need to know about how Expensify bills for Collect and Control plans. Learn how pricing works, who gets billed, and how to transfer billing ownership. | ||
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| An active member is any member who creates, submits, approves, reimburses, or exports a report in Expensify in a given month. This includes Copilots and automatic actions by Concierge. | ||
| # Billing and subscriptions | ||
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| Your billing receipts can be viewed under **Settings** > **Account** > **Payments** > **Billing History**. We recommend appointing a single billing owner for each Group Workspace. | ||
| Expensify has two plans: Collect and Control. | ||
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| # Save Money on Your Expensify Bill | ||
| Collect is perfect for small teams that need an easy way to track receipts and get reimbursed, while Control is built for growing businesses that want more control over spending, smoother approvals, and smarter policy automation. For a full breakdown of features across plans, visit [the Expensify pricing page](https://www.expensify.com/pricing). | ||
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| ## Annual Subscription + Expensify Card | ||
| ## Collect plan | ||
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| Save the most money on Expensify by pairing an annual subscription with the Expensify Visa® Commercial Card. Then, if at least 50% of your total settled US spend in a given month is on the Expensify Card, you’ll pay the best possible price for Expensify: | ||
| ### 💵 Pricing | ||
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| - **Collect Plan:** $5 per active member per month | ||
| - **Control Plan:** $9 per active member per month | ||
| - $5 per **unique member** per month | ||
| - Fully month-to-month (no annual contracts) | ||
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| **You also get cash back!** Earn 1% cash back on all Expensify Card purchases or 2% if card spending reaches $250,000 or more monthly (for US purchases only). Cash back first applies to your Expensify bill, with any remainder deposited directly into your bank account. | ||
| ### 👤 Who gets billed | ||
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| Use Expensify’s [savings calculator](https://use.expensify.com/resource-center/tools/savings-calculator) to see your potential savings with the Expensify Card. | ||
| - Every **unique member** added to a workspace, regardless of activity | ||
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| ## Annual Subscription vs Pay-per-use | ||
| ### 💳 Expensify Card not required | ||
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| **Annual Subscription** | ||
| - You do **not** need to use the Expensify Card to access this pricing | ||
| - However, 1% cash back still applies if you do use it | ||
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| You get a 50% discount with an annual subscription: | ||
| ### 📅 Eligibility | ||
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| - **Collect Plan:** $10 per active member per month | ||
| - **Control Plan:** $18 per active member per month | ||
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| If your active members exceed your subscription size, additional members are billed at the pay-per-use rate for that month. You can increase your subscription size at any time (extending your annual term) but can only reduce it once your current subscription period ends. | ||
| - Applies to new Collect customers whose **first workspace** was created on or after **April 1, 2025** | ||
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| **Pay-per-use** | ||
| ### 🌍 Localized pricing | ||
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| Rates for pay-per-use plans are applied at full price: | ||
| - Equivalent pricing available in **GBP**, **AUD**, and **NZD** | ||
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| - **Collect plan:** $20 per active member per month | ||
| - **Control plan:** $36 per active member per month | ||
| ### 🔄 Flexible scaling | ||
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| # Transfer Ownership of Billing | ||
| - Add or remove members anytime — your bill automatically adjusts each month | ||
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| If another member needs to own the billing on a given workspace, they must first be a Workspace Admin. Then, from their account, the Admin will head to **Settings > Workspaces > [Workspace Name] > Members > [Current Workspace Owner] > Transfer Ownership**. | ||
| ### 🧾 Receipts | ||
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| From there, the new billing owner will add a payment card and be charged for the member activity on the workspace on the first of the month. | ||
| - Receipts show: `X Collect members @ $5.00` | ||
| - View receipts under `Settings > Account > Subscription > Billing History` | ||
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| --- | ||
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| ## Control plan | ||
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| ### 💸 Best way to save | ||
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| - Combine an **annual subscription** with the **Expensify Visa® Commercial Card** | ||
| - Price: **$9 per active member/month** | ||
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| **To qualify:** | ||
| Use the Expensify Card for **50% or more** of your total settled **US spend** for the month | ||
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| **Bonus:** | ||
| Earn **1%–2% cash back** | ||
| - 1% for all US purchases | ||
| - 2% if monthly spend reaches **$250,000+** | ||
| - Cash back is applied to your bill first, then to your bank | ||
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| 👉 Use the [savings calculator](https://use.expensify.com/resource-center/tools/savings-calculator) to estimate your monthly savings. | ||
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| ### 📅 Annual subscription only | ||
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| - Without card usage, pricing is **$18 per active member/month** | ||
| - Add users anytime (extends your term) | ||
| - You can only reduce users after your current term ends | ||
| - Extra users above your committed quantity are billed at **$36/month** | ||
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| ### 🔁 Pay-per-use (no commitment) | ||
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| - Price: **$36 per active member/month** | ||
| - This option allows flexibility without a long-term commitment | ||
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| ### 👤 Who gets billed | ||
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| - Every **active member** (anyone who creates, submits, approves, reimburses, or exports reports during the month) | ||
| - Includes Copilots and automated Concierge actions | ||
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| ### 💳 Expensify Card access | ||
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| - Required for discounted pricing | ||
| - Cashback still applies even if discounted rate isn’t reached | ||
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| ### 🌍 Localized pricing | ||
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| - Equivalent pricing available in **GBP**, **AUD**, and **NZD** | ||
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| ### 🧾 Receipts | ||
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| - View billing receipts at `Settings > Account > Subscription > Billing History` | ||
| - We recommend having **one billing owner** per workspace | ||
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| --- | ||
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| ## Transfer billing ownership | ||
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| To change the billing owner of a workspace: | ||
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| 1. Ensure the new billing owner is a **Workspace Admin** | ||
| 2. Go to: `Settings > Workspaces > [Workspace Name] > Members` | ||
| 3. Click the name of the **current billing owner** | ||
| 4. Select **Transfer Ownership** | ||
| 5. The new owner adds a payment card and will be billed starting the 1st of the next month | ||
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| --- | ||
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| # FAQ | ||
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| ## Why am I being charged more than $5 per user for a Collect plan? | ||
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| The Collect plan pricing changed in **April 2025**. If your first workspace was created **before April 1, 2025**, your billing is based on the **previous pricing structure**. Reach out to **Concierge or your Account Manager** in chat if you need help understanding your charges. | ||
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| </div> | ||
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NAB: