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Reports - Fallback WS avatar shown when clearing the "From" filter on "Submit" while offline#69869

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JS00001 merged 6 commits intoExpensify:mainfrom
mkzie2:mkzie2-issue/68821
Sep 22, 2025
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Reports - Fallback WS avatar shown when clearing the "From" filter on "Submit" while offline#69869
JS00001 merged 6 commits intoExpensify:mainfrom
mkzie2:mkzie2-issue/68821

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@mkzie2 mkzie2 commented Sep 4, 2025

Explanation of Change

Fixed Issues

$ #68821
PROPOSAL: #68821 (comment)

Tests

Prerequisite: Account has at least one workspace created.
Prerequisite 2: Delayed submissions enabled.

  1. Open the ND.
  2. Open any workspace chat.
  3. Create two manual expenses.
  4. Navigate to "Reports"
  5. Turn off internet connection.
  6. Tap on the "From" filter.
  7. Tap on the checkmark of the selected user, to deselect it.
  8. Tap on "Apply"
  9. Verify that After clearing the "From" filter on "Submit" section while offline, the user should be redirected to the new search results (Offline screen)
  • Verify that no errors appear in the JS console

Offline tests

QA Steps

Prerequisite: Account has at least one workspace created.
Prerequisite 2: Delayed submissions enabled.

  1. Open the ND.
  2. Open any workspace chat.
  3. Create two manual expenses.
  4. Navigate to "Reports"
  5. Turn off internet connection.
  6. Tap on the "From" filter.
  7. Tap on the checkmark of the selected user, to deselect it.
  8. Tap on "Apply"

Expected Result:
After clearing the "From" filter on "Submit" section while offline, the user should be redirected to the new search results.

  • Verify that no errors appear in the JS console

PR Author Checklist

  • I linked the correct issue in the ### Fixed Issues section above
  • I wrote clear testing steps that cover the changes made in this PR
    • I added steps for local testing in the Tests section
    • I added steps for the expected offline behavior in the Offline steps section
    • I added steps for Staging and/or Production testing in the QA steps section
    • I added steps to cover failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
    • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
    • I tested this PR with a High Traffic account against the staging or production API to ensure there are no regressions (e.g. long loading states that impact usability).
  • I included screenshots or videos for tests on all platforms
  • I ran the tests on all platforms & verified they passed on:
    • Android: Native
    • Android: mWeb Chrome
    • iOS: Native
    • iOS: mWeb Safari
    • MacOS: Chrome / Safari
    • MacOS: Desktop
  • I verified there are no console errors (if there's a console error not related to the PR, report it or open an issue for it to be fixed)
  • I verified there are no new alerts related to the canBeMissing param for useOnyx
  • I followed proper code patterns (see Reviewing the code)
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    • I verified that any new or modified comments were clear, correct English, and explained "why" the code was doing something instead of only explaining "what" the code was doing.
    • I verified any copy / text shown in the product is localized by adding it to src/languages/* files and using the translation method
      • If any non-english text was added/modified, I used JaimeGPT to get English > Spanish translation. I then posted it in #expensify-open-source and it was approved by an internal Expensify engineer. Link to Slack message:
    • I verified all numbers, amounts, dates and phone numbers shown in the product are using the localization methods
    • I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is either coming verbatim from figma or has been approved by marketing (in order to get marketing approval, ask the Bug Zero team member to add the Waiting for copy label to the issue)
    • I verified proper file naming conventions were followed for any new files or renamed files. All non-platform specific files are named after what they export and are not named "index.js". All platform-specific files are named for the platform the code supports as outlined in the README.
    • I verified the JSDocs style guidelines (in STYLE.md) were followed
  • If a new code pattern is added I verified it was agreed to be used by multiple Expensify engineers
  • I followed the guidelines as stated in the Review Guidelines
  • I tested other components that can be impacted by my changes (i.e. if the PR modifies a shared library or component like Avatar, I verified the components using Avatar are working as expected)
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    • A similar style doesn't already exist
    • The style can't be created with an existing StyleUtils function (i.e. StyleUtils.getBackgroundAndBorderStyle(theme.componentBG))
  • If the PR modifies code that runs when editing or sending messages, I tested and verified there is no unexpected behavior for all supported markdown - URLs, single line code, code blocks, quotes, headings, bold, strikethrough, and italic.
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  • If a new page is added, I verified it's using the ScrollView component to make it scrollable when more elements are added to the page.
  • I added unit tests for any new feature or bug fix in this PR to help automatically prevent regressions in this user flow.
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Screenshots/Videos

Android: Native
android.mov
Android: mWeb Chrome
android-web.mov
iOS: Native
ios.mov
iOS: mWeb Safari
ios-web.mov
MacOS: Chrome / Safari
desktop.mov
MacOS: Desktop
web.mov

@mkzie2 mkzie2 marked this pull request as ready for review September 4, 2025 14:42
@mkzie2 mkzie2 requested review from a team as code owners September 4, 2025 14:42
@melvin-bot melvin-bot bot requested review from brunovjk and removed request for a team September 4, 2025 14:42
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melvin-bot bot commented Sep 4, 2025

@brunovjk Please copy/paste the Reviewer Checklist from here into a new comment on this PR and complete it. If you have the K2 extension, you can simply click: [this button]

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Looking to address this fallback avatar appearing makes sense in principle, but I'm not sure about how this is being achieved by removing lastNonEmptySearchResults.current. @JS00001 @luacmartins @s77rt - does this seem kosher to you?

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s77rt commented Sep 5, 2025

No clear idea. I'm more concerned about the existence of lastNonEmptySearchResults.current and what was it being used for? Is it safe to remove?

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Not sure, maybe came from #65421? CC: @mountiny @SzymczakJ

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JS00001 commented Sep 5, 2025

🤔 I'm a bit confused by this offline implementation. It looks like currently, if you're offline and select a search that you don't have cached, we show the results of old search, rather than a 'youre offline' message. @trjExpensify Is this the expected behavior when offline?

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Not sure, maybe came from #65421? CC: @mountiny @SzymczakJ

The lastNonEmptySearchResults were there before, I was only refactoring to cut unwanted rerenders and keep the behaviour the same.

In fact I found the PR that introduced this concept, this is how it is explained here:

// save last non-empty search results to avoid ugly flash of loading screen when hash changes and onyx returns empty data

So to conclude, I think in offline mode we still show "you're offline" message and if we want to remove this lastNonEmptySearchResults we need to make sure that the flash doesn't happen anymore @mkzie2

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JS00001 commented Sep 5, 2025

Lets get Tom's opinion, but I think we should be showing the 'youre offline' screen for the 'fix' to this issue. I dont think we should be fixing the avatar, but rather, not letting the user get into that state at all

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It looks like currently, if you're offline and select a search that you don't have cached, we show the results of old search, rather than a 'youre offline' message. @trjExpensify Is this the expected behavior when offline?

Yep, I agree with that. 👍 Though, do we see this avatar bug on a cached search result as well potentially?

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JS00001 commented Sep 5, 2025

We shouldnt, there was a PR to fix that thats on staging now: #69335

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Ah okay, great. 👌

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mkzie2 commented Sep 5, 2025

The reason the avatar is displayed as fallback is that the hash from the SearchContext is the hash of the current query that doesn't have snapshot data, then personalDetails data is empty here.

@JS00001 I think the solution from #69335 is just a workaround. The RCA is the searchResults is the result of the previous query, while the hash is the value of the current query. Then any component on the SearchPage that uses the data from useOnyx can cause this problem, here is another example

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JS00001 commented Sep 5, 2025

Can you explain the RCA a bit more?

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mkzie2 commented Sep 5, 2025

@JS00001 The useOnyx hook uses the currentSearchHash from SearchContext to get the data from the snapshot. When we change the query from A to B, currentSearchHash is the hash of the query B, while the searchResults is the data of the query A. Because the data from query B is pending from the backend, useOnyx returns undefined on the Search page.

queryJSON={queryJSON}

setCurrentSearchHashAndKey(hash, searchKey);

const {isOnSearch, currentSearchHash} = useSearchContext();

const searchResults = currentSearchResults?.data ? currentSearchResults : lastNonEmptySearchResults.current;

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JS00001 commented Sep 5, 2025

@mkzie2 I agree with all of that, my question though is what issues does that cause, and how? Once the issue has been defined, how would you fix it, and why would that fix work?

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mkzie2 commented Sep 5, 2025

my question though is what issues does that cause, and how? Once the issue has been defined, how would you fix it, and why would that fix work?

@JS00001 That is the reason for the fallback avatar bug; the search item is the result of the previous data, but the child component gets the data of the current query. In our case, it's personalDetails data

const [personalDetails] = useOnyx(ONYXKEYS.PERSONAL_DETAILS_LIST, {canBeMissing: false}) ?? CONST.EMPTY_OBJECT;

function ReportSearchHeader({report, style, transactions, avatarBorderColor}: ReportSearchHeaderProps) {
const styles = useThemeStyles();
const middleContent = useMemo(() => {
return (
<AvatarWithDisplayName
report={report}
transactions={transactions}
shouldUseCustomSearchTitleName
shouldEnableDetailPageNavigation={false}
shouldEnableAvatarNavigation={false}
avatarBorderColor={avatarBorderColor}
/>
);

Or another example is that the violation can be empty at this time.

const transactionViolations = useTransactionViolations(transaction?.transactionID, false);

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mkzie2 commented Sep 5, 2025

how would you fix it, and why would that fix work?

My suggestion is to remove lastNonEmptySearchResults and always display the search list with the current query data. That ensures the SearchList and useOnyx always get the same snapshot data. Of course, its limitation is that the search page will show loading every time a new query has never gotten data.

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JS00001 commented Sep 5, 2025

That sounds okay to me. I agree w/ @s77rt , what was lastsearchresult being used for, whats the idea behind it and what happens if we remove it?

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mkzie2 commented Sep 12, 2025

Still finding the solution.

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mkzie2 commented Sep 16, 2025

lastNonEmptySearchResults is added to prevent the flash when sorting, I updated the PR to keep this behavior and still fix the current issue.

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brunovjk commented Sep 17, 2025

Reviewer Checklist

  • I have verified the author checklist is complete (all boxes are checked off).
  • I verified the correct issue is linked in the ### Fixed Issues section above
  • I verified testing steps are clear and they cover the changes made in this PR
    • I verified the steps for local testing are in the Tests section
    • I verified the steps for Staging and/or Production testing are in the QA steps section
    • I verified the steps cover any possible failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
    • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
  • I checked that screenshots or videos are included for tests on all platforms
  • I included screenshots or videos for tests on all platforms
  • I verified that the composer does not automatically focus or open the keyboard on mobile unless explicitly intended. This includes checking that returning the app from the background does not unexpectedly open the keyboard.
  • I verified tests pass on all platforms & I tested again on:
    • Android: HybridApp
    • Android: mWeb Chrome
    • iOS: HybridApp
    • iOS: mWeb Safari
    • MacOS: Chrome / Safari
    • MacOS: Desktop
  • If there are any errors in the console that are unrelated to this PR, I either fixed them (preferred) or linked to where I reported them in Slack
  • I verified there are no new alerts related to the canBeMissing param for useOnyx
  • I verified proper code patterns were followed (see Reviewing the code)
    • I verified that any callback methods that were added or modified are named for what the method does and never what callback they handle (i.e. toggleReport and not onIconClick).
    • I verified that comments were added to code that is not self explanatory
    • I verified that any new or modified comments were clear, correct English, and explained "why" the code was doing something instead of only explaining "what" the code was doing.
    • I verified any copy / text shown in the product is localized by adding it to src/languages/* files and using the translation method
    • I verified all numbers, amounts, dates and phone numbers shown in the product are using the localization methods
    • I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is either coming verbatim from figma or has been approved by marketing (in order to get marketing approval, ask the Bug Zero team member to add the Waiting for copy label to the issue)
    • I verified proper file naming conventions were followed for any new files or renamed files. All non-platform specific files are named after what they export and are not named "index.js". All platform-specific files are named for the platform the code supports as outlined in the README.
    • I verified the JSDocs style guidelines (in STYLE.md) were followed
  • If a new code pattern is added I verified it was agreed to be used by multiple Expensify engineers
  • I verified that this PR follows the guidelines as stated in the Review Guidelines
  • I verified other components that can be impacted by these changes have been tested, and I retested again (i.e. if the PR modifies a shared library or component like Avatar, I verified the components using Avatar have been tested & I retested again)
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Screenshots/Videos

Android: HybridApp
69869_android_native.mov
Android: mWeb Chrome
69869_android_web.mov
iOS: HybridApp
69869_ios_native.mov
iOS: mWeb Safari
69869_ios_web.mov
MacOS: Chrome / Safari
69869_web_chrome.mov
MacOS: Desktop
69869_web_desktop.mov

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LGTM

@melvin-bot melvin-bot bot requested a review from carlosmiceli September 18, 2025 00:39
@JS00001 JS00001 self-requested a review September 18, 2025 10:57
JS00001
JS00001 previously approved these changes Sep 22, 2025
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Can you address #69869 (comment) and then we can merge?

carlosmiceli
carlosmiceli previously approved these changes Sep 22, 2025
@mkzie2 mkzie2 dismissed stale reviews from carlosmiceli and JS00001 via 3dc581d September 22, 2025 19:15
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mkzie2 commented Sep 22, 2025

@JS00001 @carlosmiceli I updated.

@JS00001 JS00001 merged commit 15e90b6 into Expensify:main Sep 22, 2025
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✋ This PR was not deployed to staging yet because QA is ongoing. It will be automatically deployed to staging after the next production release.

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🚀 Deployed to staging by https://github.com/JS00001 in version: 9.2.17-0 🚀

platform result
🖥 desktop 🖥 success ✅
🕸 web 🕸 success ✅
🤖 android 🤖 success ✅
🍎 iOS 🍎 success ✅

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🚀 Deployed to production by https://github.com/roryabraham in version: 9.2.17-6 🚀

platform result
🖥 desktop 🖥 success ✅
🕸 web 🕸 success ✅
🤖 android 🤖 success ✅
🍎 iOS 🍎 success ✅

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8 participants