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[No QA] Update help docs for Admin Create Reports feature#81923

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VictoriaExpensify merged 6 commits intomainfrom
helpsite-admin-create-reports-only
Mar 5, 2026
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[No QA] Update help docs for Admin Create Reports feature#81923
VictoriaExpensify merged 6 commits intomainfrom
helpsite-admin-create-reports-only

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@stephanieelliott stephanieelliott commented Feb 10, 2026

Summary

Updates help site documentation to reflect the new feature that allows Workspace Admins to create reports on behalf of employees by moving expenses to a new report.

Related Issues

$ #75607 - Allow Admin to create report on employees' behalf

Changes

Updated Documentation Files

  • docs/articles/new-expensify/reports-and-expenses/Create-and-Submit-Reports.md

    • Added new section "How Admins can create reports on behalf of employees" with step-by-step instructions for both single and multiple expense workflows
    • Updated intro note to reference the new admin capability
    • Updated FAQ "How can an Admin take these actions for another employee?" to clarify what admins can do (create reports) vs what requires Copilot (submit/retract)
    • Added keywords: "admin create report", "create report on behalf", "move expenses to new report"
  • docs/articles/new-expensify/reports-and-expenses/Managing-Expenses-in-a-Report.md

    • Updated "Who can edit or modify expenses in a report" section to include admin ability to move expenses to new reports
    • Updated "How to Move or Remove Expenses from a Report" to include "Create report" option in both workflows
    • Added note with link to detailed instructions and use cases
    • Added keywords: "create report", "admin create report"
  • docs/articles/new-expensify/reports-and-expenses/Edit-Expense-Reports.md

    • Updated intro note about admin capabilities
    • Updated "When to Retract a Report" section to include creating new reports as a use case

What Admins Can Now Do

This documentation update covers the new ability for Workspace Admins to:

  • Create new reports in an employee's account by moving expenses to a new report
  • Move single or multiple expenses (company card or reimbursable) to a newly created report
  • Process unreported company card expenses so accounting can be completed
  • Split expenses from multiple accounting periods into separate reports
  • Move expenses from an existing Draft report to a new report

Important clarification: Admins still cannot submit or retract reports for others (that requires Copilot access).

Common Use Cases Documented

  1. Processing unreported company card expenses for accounting
  2. Splitting expenses across different accounting periods
  3. Moving expenses from existing Draft reports to new reports

… of employees

This updates the documentation for issue #75607, which allows Workspace Admins
to create new reports in an employee's account by moving expenses to a new report.

Changes include:
- Added new section "How Admins can create reports on behalf of employees" with
  instructions for single and bulk expense moves
- Updated permission descriptions to clarify Admins can create reports but not
  submit/retract them
- Added use cases: processing company card expenses, splitting accounting periods
- Updated FAQs to reflect the new capability
- Added relevant keywords for discoverability

Files modified:
- Create-and-Submit-Reports.md
- Edit-Expense-Reports.md
- Managing-Expenses-in-a-Report.md

Co-authored-by: Cursor <cursoragent@cursor.com>
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HelpDot Documentation Review

Overall Assessment

This PR provides a well-structured and comprehensive documentation update for the new Admin Create Reports feature. The changes are consistently applied across three related documentation files, creating a cohesive narrative that helps users understand both what admins can do (create reports by moving expenses) and what they cannot do (submit or retract reports without Copilot access). The documentation is clear, actionable, and appropriately scoped to the feature being documented.

Scores Summary

  • Readability: 9/10 - Clear, concise instructions with excellent step-by-step guidance. Language is accessible and well-organized with appropriate use of headings, bullet points, and notes. Minor deduction for one slightly complex sentence structure.
  • AI Readiness: 8/10 - Good use of descriptive headings and YAML keywords. Strong contextual information with cross-references. Could benefit from more explicit breadcrumb context in the main content and slightly more structured metadata.
  • Style Compliance: 9/10 - Strong adherence to Expensify's documentation standards with appropriate use of "Workspace Admin" terminology, proper button labels, and consistent formatting. Excellent use of notes and practical examples.

Key Findings

Strengths:

  • Comprehensive coverage: The new "How Admins can create reports on behalf of employees" section provides both single and multiple expense workflows, making it easy for users to find relevant instructions
  • Practical use cases: Includes real-world scenarios (processing company card expenses, splitting expenses across accounting periods, moving from draft reports) that help users understand when to use this feature
  • Consistent messaging: The distinction between what admins can do (create reports) vs. what requires Copilot access (submit/retract) is clearly communicated across all three files
  • Strategic keyword additions: Added relevant search terms ("admin create report", "create report on behalf", "move expenses to new report") that will improve discoverability
  • Proper cross-referencing: Files link to each other appropriately, creating a connected documentation ecosystem
  • Clear constraints: Explicitly states when the feature can be used (Draft or Outstanding status) and what workspace requirements exist

Areas for improvement:

  • Sentence complexity: The introductory note in Create-and-Submit-Reports.md (line 9 of updated version) is slightly long and could be split for better readability: "Workspace Admins can create reports on behalf of employees by moving expenses to a new report (see 'How Admins can create reports on behalf of employees' below). Report actions like submitting or retracting can only be done in your own account."
  • Breadcrumb context: While the YAML metadata is present, the main content could benefit from explicit statements about where this documentation fits in the overall help structure
  • Terminology consistency: Minor point - consider whether "member" vs. "employee" usage is fully consistent throughout (both terms are used, which may be intentional but worth reviewing)

Critical items:

  • No critical issues identified. The documentation is ready for publication as-is.

Recommendations

Priority actions:

  1. Optional refinement: Consider splitting the long note in Create-and-Submit-Reports.md (line 9) into two sentences for improved scannability
  2. Consistency check: Review whether "member" vs. "employee" terminology is intentionally varied or should be standardized

Suggestions for improvement:

  1. Enhanced AI discoverability: Consider adding a brief summary sentence at the start of the new "How Admins can create reports on behalf of employees" section that explicitly states "This guide explains how Workspace Admins can create expense reports on behalf of employees" to provide better context for AI parsing
  2. Visual aids: If possible in future iterations, consider adding screenshots or GIFs for the admin workflows, as these involve multiple steps that could benefit from visual guidance
  3. Permission matrix: Could potentially add a summary table showing what different roles can do (Member, Admin, Copilot) for quick reference

Files Reviewed

  • docs/articles/new-expensify/reports-and-expenses/Create-and-Submit-Reports.md - Major update with new section, updated notes, FAQ refinement, and keywords. Well-executed.
  • docs/articles/new-expensify/reports-and-expenses/Edit-Expense-Reports.md - Minimal but effective updates to notes and use case list. Maintains consistency.
  • docs/articles/new-expensify/reports-and-expenses/Managing-Expenses-in-a-Report.md - Appropriate additions to permissions section and workflow steps. Good cross-reference to main article.

Verdict

Approved - This documentation update is well-crafted, comprehensive, and ready for publication. The minor suggestions above are optional refinements that could enhance an already strong set of changes. The documentation successfully communicates the new feature's capabilities and limitations while maintaining consistency with Expensify's documentation standards.


Review completed by Claude Code Documentation Specialist

@github-actions github-actions bot changed the title Update help docs for Admin Create Reports feature [No QA] Update help docs for Admin Create Reports feature Feb 10, 2026
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@stephanieelliott stephanieelliott requested a review from a team February 21, 2026 02:39
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jliexpensify previously approved these changes Feb 26, 2026
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LGTM

@VictoriaExpensify VictoriaExpensify merged commit c49c5db into main Mar 5, 2026
18 checks passed
@VictoriaExpensify VictoriaExpensify deleted the helpsite-admin-create-reports-only branch March 5, 2026 04:36
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OSBotify commented Mar 6, 2026

🚀 Deployed to staging by https://github.com/VictoriaExpensify in version: 9.3.32-0 🚀

platform result
🕸 web 🕸 success ✅
🤖 android 🤖 success ✅
🍎 iOS 🍎 success ✅

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OSBotify commented Mar 6, 2026

🚀 Deployed to production by https://github.com/blimpich in version: 9.3.32-3 🚀

platform result
🕸 web 🕸 success ✅
🤖 android 🤖 success ✅
🍎 iOS 🍎 success ✅

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