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Fix pagination to get missing messages#86114

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luacmartins merged 8 commits intoExpensify:mainfrom
callstack-internal:fix/85647-missing-messages
Mar 27, 2026
Merged

Fix pagination to get missing messages#86114
luacmartins merged 8 commits intoExpensify:mainfrom
callstack-internal:fix/85647-missing-messages

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@koko57 koko57 commented Mar 23, 2026

Explanation of Change

Fixed Issues

$ #85647
PROPOSAL: #85647 (comment)

Tests

Prerequisites: Have at least one workspace

  1. Create a new expense report, create around 50 expenses or much more in this report (I was testing reports with 47 and 118 expenses; if you have one that has that much expenses and no messages in it you can skip this step)
  2. After creating all the expenses, send a few messages (can be 1,2,3,4,5 sent separately for easier testing)
  3. Log out and log in back or clear the cache and restart in Troubleshooting
  4. Go to that report
  5. Scroll down to the end
  6. Verify that you see all the messages you've sent
  • Verify that no errors appear in the JS console

Offline tests

QA Steps

// TODO: These must be filled out, or the issue title must include "[No QA]."

Same as tests

  • Verify that no errors appear in the JS console

PR Author Checklist

  • I linked the correct issue in the ### Fixed Issues section above
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    • Android: mWeb Chrome
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Screenshots/Videos

Android: Native
Screen.Recording.2026-03-25.at.13.48.23.mp4
Android: mWeb Chrome
Screen.Recording.2026-03-25.at.14.25.59.mp4
iOS: Native
Screen.Recording.2026-03-25.at.14.49.24.mp4
iOS: mWeb Safari
Screen.Recording.2026-03-25.at.11.16.29.mp4
MacOS: Chrome / Safari

before:

Screen.Recording.2026-03-24.at.13.23.41.mp4

after:

Screen.Recording.2026-03-24.at.13.44.13.mp4

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Will #85744 (comment) be fixed by this PR?

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koko57 commented Mar 24, 2026

#85744 (comment)

@aimane-chnaif is the issue you linked still reproducible?

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#85744 (comment)

@aimane-chnaif is the issue you linked still reproducible?

yes, native only

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koko57 commented Mar 24, 2026

@aimane-chnaif I just read the description and saw the recording - it doesn't look like it has the same root cause. Here we have the problem in the IOU report, when there is more than 50 IOUs and messages, so I doubt my PR would solve this

return;
}
prevNewestFetchedIDRef.current = currentCursor;
loadNewerChats(true);
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The useEffect calls loadNewerChats(true) which bypasses all guards (isFocused, isOffline, hasNewerActions). Since enableNewerPagination already removes the reportActionID and one-shot guards, would loadNewerChats(false) be enough here?

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yeah, you're right - thanks for pointing this out!

@koko57 koko57 changed the title fix: fix pagination to get the missing messages Fix pagination to get missing messages Mar 25, 2026
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codecov bot commented Mar 25, 2026

Codecov Report

❌ Looks like you've decreased code coverage for some files. Please write tests to increase, or at least maintain, the existing level of code coverage. See our documentation here for how to interpret this table.

Files with missing lines Coverage Δ
src/hooks/useLoadReportActions.ts 86.20% <100.00%> (+0.49%) ⬆️
src/libs/Middleware/Pagination.ts 100.00% <100.00%> (ø)
...equestReportView/MoneyRequestReportActionsList.tsx 57.72% <44.44%> (-0.39%) ⬇️
... and 111 files with indirect coverage changes

@koko57 koko57 marked this pull request as ready for review March 25, 2026 13:51
@koko57 koko57 requested review from a team as code owners March 25, 2026 13:51
@melvin-bot melvin-bot bot requested review from suneox and removed request for a team March 25, 2026 13:51
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melvin-bot bot commented Mar 25, 2026

@suneox Please copy/paste the Reviewer Checklist from here into a new comment on this PR and complete it. If you have the K2 extension, you can simply click: [this button]

@melvin-bot melvin-bot bot requested review from JmillsExpensify and removed request for a team March 25, 2026 13:51

// Use the Pusher-safe cursor when available instead of newestReportAction
// (which may include Pusher-delivered actions like Concierge replies that skip gaps)
if (newestFetchedReportActionID) {
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❌ CONSISTENCY-3 (docs)

When newestFetchedReportActionID is provided and the report has a transaction thread (isTransactionThreadReport is true), the early return on line 122 causes getNewerActions to be called only for the main report, silently skipping the transaction thread report. The existing non-cursor path (lines 125-128) correctly handles both the main report and the transaction thread. This inconsistency means money request reports with transaction threads will not fetch newer actions for the transaction thread when using the new cursor.

The newestFetchedReportActionID branch should mirror the existing isTransactionThreadReport logic:

if (newestFetchedReportActionID) {
    getNewerActions(reportID, newestFetchedReportActionID);
    if (isTransactionThreadReport) {
        getNewerActions(transactionThreadReport.reportID, transactionThreadNewestAction?.reportActionID);
    }
    return;
}

Please rate this suggestion with 👍 or 👎 to help us improve! Reactions are used to monitor reviewer efficiency.

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newestFetchedReportActionID is only passed by MoneyRequestReportActionsList, which doesn't use transaction threads, so this code path can't be reached.

transactionThreadReport,
hasOlderActions,
hasNewerActions,
newestFetchedReportActionID: reportMetadata?.newestFetchedReportActionID,
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❌ CONSISTENCY-3 (docs)

The newestFetchedReportActionID cursor and the auto-load useEffect (lines 409-424) are only added to MoneyRequestReportActionsList.tsx, but ReportActionsView.tsx (line 293) also calls useLoadReportActions without the new cursor parameter and without the auto-load effect. The Pagination middleware writes newestFetchedReportActionID to ReportMetadata for ALL report types, yet only MoneyRequestReportActionsList consumes it. This means the same Pusher-gap pagination bug (where Concierge replies skip gaps) can still occur in regular chat reports rendered through ReportActionsView.

Consider applying the same fix to ReportActionsView.tsx -- pass newestFetchedReportActionID from reportMetadata and add the equivalent auto-load logic. If this is intentionally scoped to money request reports only, add a comment explaining why ReportActionsView does not need this fix.


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this bug only affects money request reports because their backend returns actions in ASC order; regular chats use DESC order and never have this gap

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Comment on lines +129 to +131
// If the server responds with hasNewerActions: true, strip PAGINATION_START_ID from
// cached pages so it doesn't survive the merge and incorrectly mark the result as having no newer actions.
const sanitizedExistingPages = shouldMarkNoNewerActions ? existingPages : existingPages.map((page) => page.filter((id) => id !== CONST.PAGINATION_START_ID));
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P2 Badge Only strip start marker when server confirms newer actions

sanitizedExistingPages currently removes PAGINATION_START_ID for any response where shouldMarkNoNewerActions is false, but many pagination responses (notably GetOlderActions) omit hasNewerActions entirely. In that undefined case this code still strips the start sentinel, which makes pagination state report hasNewerActions=true even when we are already at the newest action; this can trigger unnecessary GetNewerActions calls (and auto-fetch churn in MoneyRequestReportActionsList). Restrict this stripping to response.hasNewerActions === true so unknown responses preserve the existing boundary.

Useful? React with 👍 / 👎.

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fixed

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suneox commented Mar 25, 2026

I can review this issue and complete the checklist after an hour

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koko57 commented Mar 25, 2026

typecheck fail unrelated 🤔

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@koko57 TS please merge main to fix the TS error - #86341

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koko57 commented Mar 26, 2026

@suneox so now it's ok, or the messages are missing?

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koko57 commented Mar 26, 2026

and if messages are missing - which ones? I've tested with sending numbers because I would see if I miss the first portion or last or the middle

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suneox commented Mar 26, 2026

@suneox so now it's ok, or the messages are missing?

The messages are still missing, and I’m running another check on a new report

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suneox commented Mar 26, 2026

and if messages are missing - which ones? I've tested with sending numbers because I would see if I miss the first portion or last or the middle

@koko57 Here are the results from the new test on a new report. To ensure the messages were sent successfully, I also captured the api/AddComment requests. The messages are missing from 54 to 99

CleanShot.2026-03-26.at.20.03.12.1.mp4
Before clear cache After clear cache
CleanShot 2026-03-26 at 20 05 34@2x CleanShot 2026-03-26 at 20 10 43@2x

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koko57 commented Mar 26, 2026

@suneox but I see that you added some IOUs in the meantime - can you please share exact steps? Have you added any new expense after sending 53/100?

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suneox commented Mar 26, 2026

@suneox but I see that you added some IOUs in the meantime - can you please share exact steps?

My steps are to send a message after each expense is created successfully.

Have you added any new expense after sending 53/100?

Yes, I also created new expenses from 53 to 100.

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koko57 commented Mar 26, 2026

@suneox so after EACH expense you are sending a message right? So you have 100 expenses and 100 messages?

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suneox commented Mar 26, 2026

@suneox so after EACH expense you are sending a message right? So you have 100 expenses and 100 messages?

Yes, that’s right — one message per expense

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koko57 commented Mar 26, 2026

ok, I was able to recreate, working on it

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koko57 commented Mar 26, 2026

Ok, so that's actually strange
I created 34 expenses (scanned and some manual expenses) and sent 22 chat messages on the same money request report. After refresh, only messages 1-16 are shown + 2 messages from the Concierge

what I observed:

  • OpenReport returns 52 actions (ASC order for money request reports)
  • GetNewerActions (cursor, an IOU action) returns only 2 actions — the cursor itself and one Concierge message (the last one displayed) with hasNewerActions: false
  • Messages 17-22 are not in either response
  • The frontend pagination is working correctly: single merged page with START_ID -> END_ID
Screenshot 2026-03-26 at 16 17 55

So now I see the problem - as OpenReport prioritizes IOUs, all the IOUs are sent in OpenReport with these 16 messages. The cursor (newestFetchedReportActionID) is the newest action from that page so it becomes a cursor -
and because messages 17-22 are older than the cursor, they are not sent - only the last message that is newer than the cursor.

The same for the case @suneox mentions - but this time it shows that GetNewerActions prioritize IOUs, but the effect is the same - the IOU action with the newest timestamp becomes a cursor - so only newer messages are sent back and the 54-99 are missing.

However, I think that it's a separate issue and we need to think how to solve it. Seems that prioritizing the IOUs breaks the pagination logic, but I understand we want to prioritize them to properly display the report data, so we should discuss it.

But still this PR fixes the original issue when first we create the IOUs and then some messages are sent.
@suneox could you please follow the test steps and verify that the original scenario works?

@luacmartins what do you think - should we try to fix it here or should we merge this PR and handle this other case separately?

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I think we can move forward with the PR since it fixes one class of bugs. We should then fix the edge case in a follow up.

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@koko57 TS check is failing again

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suneox commented Mar 27, 2026

@suneox could you please follow the test steps and verify that the original scenario works?

Yes, the original scenario works as expected.

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suneox commented Mar 27, 2026

Reviewer Checklist

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Screenshots/Videos

Android: HybridApp
CleanShot.2026-03-27.at.12.20.46.mp4
Android: mWeb Chrome
CleanShot.2026-03-27.at.12.20.46.3.mp4
iOS: HybridApp
CleanShot.2026-03-27.at.14.15.27.1.mp4
iOS: mWeb Safari
CleanShot.2026-03-27.at.12.16.03.2.mp4
MacOS: Chrome / Safari

Fixed

CleanShot.2026-03-27.at.12.10.10.1.mp4

Fail on latest staging

CleanShot.2026-03-27.at.14.18.08.2.mp4

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koko57 commented Mar 27, 2026

@luacmartins @suneox all checks pass

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suneox commented Mar 27, 2026

I’m still stuck on building the iOS native, so I’ll fix it asap to complete the checklist.

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As discussed, we can move the remaining issue to a separate issue.

@melvin-bot melvin-bot bot requested a review from luacmartins March 27, 2026 07:58
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Nice! Gonna merged this one. @koko57 please work on a follow up to fix the edge case above #86114 (comment)

@luacmartins luacmartins merged commit 2cc616e into Expensify:main Mar 27, 2026
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🚧 @luacmartins has triggered a test Expensify/App build. You can view the workflow run here.

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✋ This PR was not deployed to staging yet because QA is ongoing. It will be automatically deployed to staging after the next production release.

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🚀 Deployed to staging by https://github.com/luacmartins in version: 9.3.51-0 🚀

platform result
🕸 web 🕸 success ✅
🤖 android 🤖 success ✅
🍎 iOS 🍎 success ✅

Bundle Size Analysis (Sentry):

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I reviewed the changes in this PR and confirmed that no changes are required to the help site files under docs/articles.

Reasoning: This PR is a purely technical bug fix for internal pagination logic — specifically fixing missing chat messages in expense reports with 50+ transactions. The changes affect:

  • Pagination middleware (Pagination.ts) — boundary marker handling
  • Report actions loading hook (useLoadReportActions.ts) — cursor selection
  • Money request report list (MoneyRequestReportActionsList.tsx) — auto-loading newer messages
  • Report metadata type (ReportMetadata.ts) — new internal tracking field

No user-facing features, UI labels, buttons, settings, or documented workflows were added, removed, or modified. The fix is invisible to end users — reports will simply display all messages correctly. Therefore, no help site documentation updates are needed.

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OSBotify commented Apr 2, 2026

🚀 Deployed to production by https://github.com/jasperhuangg in version: 9.3.51-10 🚀

platform result
🕸 web 🕸 success ✅
🤖 android 🤖 failure ❌
🍎 iOS 🍎 success ✅

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7 participants